YoBit.net - is it a scam?

[Bimmerhead]

I had a small amount of BTC on YoBit because there were a couple coins there that I couldn't get anywhere else.

I requested them to lock my account about a week ago because one of my emails might have been hacked. Turned out everything was ok so I've been trying to get them to lift the lockdown.

Customer service has been abysmal. Is it because of incompetence or criminality? Anyone else have good/bad experience with this exchange? I see now that the reviews at CryptoCompare are pretty negative. Guess I should have checked there first.

[OmegaStarScream]

There might be a chance that they turned out into a scam with the scam accusation being opened against them lately:

[1] https://bitcointalk.org/index.php?topic=1913399.0
[2] https://bitcointalk.org/index.php?topic=1918289.0

Its better to continue contacting them and see how things goes, otherwise you should open a scam accusation as well.

[Bimmerhead]

They finally let me into my account, with restrictions.

Starting to seem more like poor customer service than outright scam at this point.

[mobnepal]

Starting to seem more like poor customer service than outright scam at this point.

It is well known fact that they have very poor customer service compared to other exchange platform but i have never got any problem during withdrawal or deposits so i don't think we can simply call them scammers. But despite huge trading volume and fees they are collecting they haven't upgraded their support system. I think only 2-3 people are behind yobit so they can't give prompt reply on our support tickets.