Weexchange "processing" my transaction for several days!?

[nameface]

I sent 1 BTC from my Ripple wallet to Weexchange a few days ago and it won't process

The transaction in Weex has been marked "processing" for days.

I opened a support ticket 2 days ago, and have yet to receive a response...  Hallo, Weex, are you there? Can you free me up me coin?

[Ukyo]

I sent 1 BTC from my Ripple wallet to Weexchange a few days ago and it won't process

The transaction in Weex has been marked "processing" for days.

I opened a support ticket 2 days ago, and have yet to receive a response...  Hallo, Weex, are you there? Can you free me up me coin?

Hi nameface,

I apologize for the delay in handling this.
We have had a large backlog of ripple related tickets due to a bug in the ripple daemon.
We are working with the ripple team to try to get it corrected.

[wingsuit]

Hi nameface,

I apologize for the delay in handling this.
We have had a large backlog of ripple related tickets due to a bug in the ripple daemon.
We are working with the ripple team to try to get it corrected.

Is this also the reason for my delayed AUD deposit?

[nameface]

Eventually I was able to verify my transaction by entering my transaction TXID / Hash within weex in Funds -> Add Funds -> Ripple tab

CHEERS!

[lophie]

Hate to revive Zombie threads. For me I am doing a Bitcoin withdrawal. Weexchange replied "cannot connect to 2nd stage server". Now my transaction shows as "Processing".

I did several transactions in and out for a long time now and it is the first time this happens. Hopefully everything is allright?

I just want to know what should I do? Wait? Submit a ticket? send an email? how long should I wait, etc.

Thanks.

[Sukrim]

For the record, my ticket about a Ripple deposit is still open after 5 months(!).

The transaction can be queried from the public servers easily, though not from weexchange's rippled apparently (I wonder if they ever upgraded?). This means they claim they don't know about my deposit and won't credit it. Probably someone might need to invest an afternoon and look through the incoming transactions and check if they have been credited in the system of weexchange. It seems since 5 months they didn't have the time do do so neither on their own nor when someone writes them a ticket about it.

Good luck in getting any money from them!

[lophie]

For the record, my ticket about a Ripple deposit is still open after 5 months(!).

The transaction can be queried from the public servers easily, though not from weexchange's rippled apparently (I wonder if they ever upgraded?). This means they claim they don't know about my deposit and won't credit it. Probably someone might need to invest an afternoon and look through the incoming transactions and check if they have been credited in the system of weexchange. It seems since 5 months they didn't have the time do do so neither on their own nor when someone writes them a ticket about it.

Good luck in getting any money from them!

Mine is not ripple related and Ukyo is a capable dependable person. I hope for the best but I need urgency

[Razcnah]

Hate to revive Zombie threads. For me I am doing a Bitcoin withdrawal. Weexchange replied "cannot connect to 2nd stage server". Now my transaction shows as "Processing".

I did several transactions in and out for a long time now and it is the first time this happens. Hopefully everything is allright?

I just want to know what should I do? Wait? Submit a ticket? send an email? how long should I wait, etc.

Thanks.

I have the same issue, during withdrawal message about "cannot connect to 2nd stage server" and now (after ~24h ) this transaction shows as "Processing" without bitcoin transaction id.

[lophie]

Now I did try to get my coins out again...... coins are STUCK again with the same error! I don't like how this smells I am trying to pull all I have there a little by little....

I suggest everyone does the same. Ukyo is not the same as before.....

[dietwice]

I have 6 of 9 transactions finished with an error "Could not connect to 2nd stage server" and having status "Processing" since 21th of October.

I had sent mails and created tickets but got no reply.

Does anybody knows any means to push the situation?

[lophie]

Mine was procceed, But really these bugs are really something...

[lophie]

again happened for 24 Bitcoins..............

[sartech]

I have 6 of 9 transactions finished with an error "Could not connect to 2nd stage server" and having status "Processing" since 21th of October.

I had sent mails and created tickets but got no reply.

Does anybody knows any means to push the situation?

so in the end you get your btc ?
 I try it  to withdraw  but i got the same error "Could not connect to 2nd stage server" and having status "Processing" . now i still have to withdraw more btc should to try again or to wait   to see if i get 1st withdraw in my wallet. cheers

[lophie]

I have 6 of 9 transactions finished with an error "Could not connect to 2nd stage server" and having status "Processing" since 21th of October.

I had sent mails and created tickets but got no reply.

Does anybody knows any means to push the situation?

so in the end you get your btc ?
 I try it  to withdraw  but i got the same error "Could not connect to 2nd stage server" and having status "Processing" . now i still have to withdraw more btc should to try again or to wait   to see if i get 1st withdraw in my wallet. cheers

Bitfunder ceased operations so you cannot use them there to trade. They are stuck anyway so leaving them there or trying to withdraw them and getting stuck with the same error is basically the same.

[Bogart]

I have the same issue, during withdrawal message about "cannot connect to 2nd stage server" and now (after ~24h ) this transaction shows as "Processing" without bitcoin transaction id.

Same here for about 12 hours now.  I opened a support ticket right away.  No results yet.

[ashaw596]

Yeah, mines been processing for 12 days now.

Nothing on the support ticket....