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Author Topic: Bitcoin Transaction from Bitstamp not finishing  (Read 890 times)
telemaco (OP)
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May 03, 2013, 12:19:24 AM
 #1

Hello,

Maybe someone can give me a hint about what can be happening.

This afternoon around 5:25 pm I ordered a bitcoin withdrawal request for 20.13033070 btc from bitstamp to one bitcoin address 1JUK9GLxb6ASYoZEETGgcWSikS6Yz4AR72
 but its 2:12 am and i have not received it.

All the data is correct. In fact under history they have logged the following:

May 2, 2013, 5:25 p.m.   5.135.35.227   Opened bitcoin withdrawal request for 20.13033070 BTC to 1JUK9GLxb6ASYoZEETGgcWSikS6Yz4AR72

If i check it on blockchain.info

http://blockchain.info/es/address/1JUK9GLxb6ASYoZEETGgcWSikS6Yz4AR72

I cannot see any reference to any transaction on May 2.

I really don't understand very well the blockchain.info but shouldn't be there?

What can be happening? I have logged a technical support question with them but no answer yet. I was wondering if any of you knows something about blockchain.info a could give me a hint or some info about what might be happening. I have done many bitcoin transactions already and never had this problem. I think bitstamp applies a 0.0005 BTC comision

Thanks a lot,


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gusti
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May 03, 2013, 12:34:28 AM
 #2

Same problem here, ticket opened, waiting for reply.

If you don't own the private keys, you don't own the coins.
telemaco (OP)
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May 03, 2013, 12:37:45 AM
 #3

Do you have any idea what can be happening?

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May 03, 2013, 12:48:14 AM
 #4

No idea, but I hope they fix it soon.   Wink

If you don't own the private keys, you don't own the coins.
telemaco (OP)
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May 03, 2013, 01:21:41 AM
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Hope they fix it before btc goes down to 80 ...  Undecided
telemaco (OP)
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May 03, 2013, 07:16:21 AM
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no news here. you?
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May 03, 2013, 07:41:43 AM
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No news yet.

If you don't own the private keys, you don't own the coins.
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May 03, 2013, 07:48:06 AM
 #8

Just FYI, I did a transfer from blockchain.info at 8pm (recommended settings, 10-15 BTC) and it's only at 4 confirmations 4.75 hours later (first one wasn't until an hour ago).

Get some sleep and check it tomorrow.
lewisg
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May 03, 2013, 07:53:38 AM
 #9

email them ?

telemaco (OP)
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May 03, 2013, 08:48:27 AM
Last edit: May 03, 2013, 09:05:14 AM by telemaco
 #10

I opened a support case. They quickly said that they were going to look into it but that was 10 hours ago. I have not received any news.

I am already losing 500$ already by their mistake. BTC is tanking and i wanted to sell it. It is 10:43 am here and the requet was at 17.00 yesterday May 02. Many hours already.



This is the origin

https://blockchain.info/address/15QLhvU6n29ffWc9nWWQQHxqBhgNzTsN65

It says it was completed at 2013-05-02 14:46:09



This is the destination

https://blockchain.info/address/1JUK9GLxb6ASYoZEETGgcWSikS6Yz4AR72

Nothing has arrived there since past April 28th


So i think Bitstamp just failed at sending the money and it is costing me a lot of money. Although they got it right from me because in their logs they stated

May 2, 2013, 5:25 p.m.   5.135.35.227   Opened bitcoin withdrawal request for 20.13033070 BTC to 1JUK9GLxb6ASYoZEETGgcWSikS6Yz4AR72

And that is the exact address i wanted to send to


Any help appreciated.



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May 03, 2013, 08:57:55 AM
 #11

I opened a support case. They quickly said that they were going to look into it but that was 10 hours ago. I have not received any news.

I think i know who is bitstamp ceo (Laszlo Kovac i think). Maybe i should PM him. I really don't know why i should be losing 500$ already by their mistake. BTC is tanking and i wanted to sell it. It is 10:43 am here and the requet was at 17.00 yesterday May 02. Many hours already.



This is the origin

https://blockchain.info/address/15QLhvU6n29ffWc9nWWQQHxqBhgNzTsN65

It says it was completed at 2013-05-02 14:46:09



This is the destination

https://blockchain.info/address/1JUK9GLxb6ASYoZEETGgcWSikS6Yz4AR72

Nothing has arrived there since past April 28th


So i think Bitstamp just failed at sending the money and it is costing me a lot of money. Although they got it right from me because in their logs they stated

May 2, 2013, 5:25 p.m.   5.135.35.227   Opened bitcoin withdrawal request for 20.13033070 BTC to 1G3Sn3xLhZti5Z786YhNdgMKXgY7AL2cNM

And that is the exact address i wanted to send to


Any help appreciated.





good luck Cheesy

BTC.sx - Leveraged Bitcoin Trading. Simply use Bitcoin to take advantage of a rising or falling Bitcoin price.
telemaco (OP)
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May 03, 2013, 09:34:26 AM
 #12

pheaonix dear, I don't know what are your intentions but PLEASE DO NOT CHANGE MY ADDRESS


------------------------------------------------------------------------------------

This is the destination

https://blockchain.info/address/1JUK9GLxb6ASYoZEETGgcWSikS6Yz4AR72

Nothing has arrived there since past April 28th


So i think Bitstamp just failed at sending the money and it is costing me a lot of money. Although they got it right from me because in their logs they stated

May 2, 2013, 5:25 p.m.   5.135.35.227   Opened bitcoin withdrawal request for 20.13033070 BTC to 1G3Sn3xLhZti5Z786YhNdgMKXgY7AL2cNM -> 1JUK9GLxb6ASYoZEETGgcWSikS6Yz4AR72

And that is the exact address i wanted to send to


Any help appreciated.

------------------------------------------------------------------------------------


Incredible how many "too clever" guys around here. Very nice this guys isn't he?
mkettler
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May 03, 2013, 03:25:07 PM
 #13

To me happened the same.
I sent 4.94 BTC and nothing happened,so i contacted the Support and didnt get an answer for now 48 hours.
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May 03, 2013, 03:31:51 PM
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Kids, css, learning, teeth.

hazek
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May 03, 2013, 04:28:23 PM
 #15

We apologize for the delay. These issues should now be resolved and all submitted tickets addressed.

My personality type: INTJ - please forgive my weaknesses (Not naturally in tune with others feelings; may be insensitive at times, tend to respond to conflict with logic and reason, tend to believe I'm always right)

If however you enjoyed my post: 15j781DjuJeVsZgYbDVt2NZsGrWKRWFHpp
telemaco (OP)
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May 03, 2013, 05:31:38 PM
 #16

Hi Hazek,

Thanks again for your help!

Cheers,

mkettler
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May 03, 2013, 07:19:40 PM
 #17

So not true,i still didnt receive my 4.94 BTC to 19s3uWYzhPAxTkbGJHSciQtMUhLni4Djxh and you still didnt answer since more then 2 days to my support ticket!  Angry
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May 04, 2013, 08:35:54 PM
 #18

So not true,i still didnt receive my 4.94 BTC to 19s3uWYzhPAxTkbGJHSciQtMUhLni4Djxh and you still didnt answer since more then 2 days to my support ticket!  Angry

how about now?  I just made an account with them but this is making me think twice
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