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Author Topic: Please help! Sold bitcoin appears to be cancelled but no refund!  (Read 240 times)
Omid007
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May 30, 2017, 01:44:13 PM
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Last week I sold one bitcoin via Litebite.eu and sent one bitcoin to the indicated address from another wallet (blockchain). I did not receive any confirmation email , but the in the order history of Litebite wallet it says the selling order has been cancelled. And, on the blockchain wallet in the transaction history it says , the bitcoin has been sent to the address.

I did sent a help request to the payment agency of the Blockchain which appears to be Coinfy in Denmark, but no succes yet.

I also sent a help request to the Litebite support for help, but no reply yet.

How can I find this bitcoin? Is there any why I can find out what happend actually? and in who's wallet the bitcoin is now?

Please help me out guys ! thanks a lot.

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ranochigo
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May 30, 2017, 02:22:28 PM
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What is the transaction ID? If you can see the coins in the intended address, you have done everything correctly. This isn't Blockchain.info's fault and its the fault of the service (Litebite.eu). They should have received the Bitcoins already. We cannot do anything, you have to contact them to solve this.














 

 

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aadje93
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May 30, 2017, 02:28:47 PM
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Are you sure you have paid enough fees and that the tx is confirmed yet? You should post the tx id as the user ab9ve me asked you so we will be able to help you.

Wandering Soul~
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May 30, 2017, 02:33:54 PM
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When I typed litebite.eu, It redirected to localbitcoins  Huh . Mind if I ask on why did you decide to use their site? Is it popular in your country?
Or did you really use localbitcoins? Anyways, I'll assume that litebite and localbitcoins are different .

Last week I sold one bitcoin via Litebite.eu and sent one bitcoin to the indicated address from another wallet (blockchain). I did not receive any confirmation email , but the in the order history of Litebite wallet it says the selling order has been cancelled. And, on the blockchain wallet in the transaction history it says , the bitcoin has been sent to the address.
Can you provide proofs to support your statement for example: Transaction ID and screenshots of the sell order
I did sent a help request to the payment agency of the Blockchain which appears to be Coinfy in Denmark, but no succes yet.
I doubt that blockchain can help you on this and it has nothing to do with them since you're the one who sent the bitcoins . Once it receives confirmation the transaction is considered irreversible .
I also sent a help request to the Litebite support for help, but no reply yet.
Also sent your proofs to them . How long have you been waiting?
How can I find this bitcoin? Is there any why I can find out what happend actually? and in who's wallet the bitcoin is now?
~Snip~
You can find the bitcoin if  you search the address that you've sent the botcoin to in the block explorers (blocktrail, blockr.io etc.) but it's impossible to know who's behind that wallet .


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