Free market and free speech seem to be under valued in this thread :/
Oh well...
I don't think it's against either of those with respect to property rights if the site owners decide to agree with the users.
And +1
BFL_Josh talking down to customers made me angry. If they want support they need total transparency "Here is an exact look on the inside and exactly what is going on with YOUR money."
I like my money to work for me, not other people. =)