My inbound EUR transfer to Kraken has been on hold for a week.
No response from Kraken whatsoever over the email.
Yes, I am posting this here so people can be careful of the kind of support the company provides over the last months - NONE !
Yes, I am hoping Kraken will pick on this thread and move on my case. A public forum is the way to push these guys.
Can't you hire more people, don't you have enough fund already ?
Yes, I am worried about my coins being at a company that does not respond to support.
Yes, I will move my coins out of Kraken ASAP.
No, I don't trust your company any longer and will not send coins back until the support has been reported improved over few months.
No, you processing my case, after I had to go to a Public forum will not change my mind about things at Kraken.
Yes, I think there may be more backside problems at Kraken possibly more severe, considering they can't hire few extra minimal pay guys.
Yes you cost me a lot of money already.
I'd be even more worried if I had to withdraw funds from them.
And here is a record of Kraken's past experience of handling transfers for Mtgox.
https://bitcointalk.org/index.php?topic=1952861.new#new