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CloudCC:企业如何对CRM“择其善者”而用之
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Topic: CloudCC:企业如何对CRM“择其善者”而用之 (Read 101 times)
Dinklage
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CloudCC:企业如何对CRM“择其善者”而用之
June 06, 2017, 06:11:17 PM
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原标题:CloudCC:企业如何对CRM“择其善者”而用之
在当今信息化高速发展的“客户为王”时代,客户关系管理并非易事,但却是维持企业竞争力的关键所在。对于企业来说,做好客户关系管理及维持客户高满意度的能力比公司的产品定价或产品质量更为重要,没有CRM(客户关系管理),所有这些都将沦为空谈。那么,企业应该怎样对CRM“择其善者”而用之呢?
简单易操作并能够与企业其它后台系统完美集成,应该成为企业选择CRM的首要考虑因素。企业通常会犯的一个错误就是选择一款不必要的难用的复杂软件,因此务必确保选择的CRM软件系统能为企业提供所需功能的解决方案,去除不必要的附属功能。对企业而言,必要的功能包括如下几方面:预期客户、记下最近一次与预期客户的沟通情况、后续跟进日期和提醒、预期客户的负责人员及以美元单位量化的预期客户值等等。同时,企业选择的系统应能与其它后台系统完美集成,能够轻易找到将数据从系统中导入或导出的方法,能与企业其他工具或软件完美兼容。CloudCC CRM不但可以简化工作流程,还可以按照所设定好的规则去智能化地、自动地分配工作,又能与企业原有系统完美集成并根据企业的实际业务随需而制。既节约并合理安排了时间,而且能够逻辑清晰、操作便捷地对工作进行分配,为企业的整体运行提升了效率。当然,其自动化和智能化不仅仅体现在这一点。
带有移动功能和强大的制表功能也是企业选择CRM软件必须考虑的要素。随着信息化的飞速发展,云计算和大数据技术发展突飞猛进,智能手机大行其道,使移动办公成为了可能;况且几乎所有市场及销售部门的员工都会花很多时间出外勤,移动办公也是企业发展的必需要义。一个移动解决方案能推动解决方案活动,更好地服务于使用者。同时,强大的制表功能对于企业工作人员同样是十分必要的。这样以来,企业人员能根据CRM采集的数据收到实时报表。此外,系统应具备如下功能:掌握某一个销售代表一周内的行程轨迹、最有价值的销售机会在哪里、是否达到了每个季度的销售目标等信息。神州云动CloudCC 产品的核心宗旨是向用户深度洞察及体验提升转变,数据信息也建立在部分业务流程方面,确保企业内部各部门能够实现信息即时共享,并让企业成员可以随时随地办公,满足销售、营销、客服等多业务部门的用户管理需求,最大化提升企业的运行效率,帮企业达成更多订单从而创造更多利润。
CloudCC 商城中的App因为来自诺亚财富、新东方、乐视、爱康国宾等行业龙头,管理思想含量极高,让国内企业尤其中小企业根据自己的实际需要,可以随时下载这些应用到自己的云系统中使用。CloudCC支持中小企业对APP先下载试用,如果合适就正式按月或年付费,不合适一键卸载即可。神州云动CloudCC表示,面向企业的业务必须脚踏实地,才能得到客户的持久追随。神州云动愿意十年磨一剑,立志打造中国人自己的云生态,并真诚希望能与更多的本土企业共创未来。
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