What happened here? What was the official line on why they closed it?
The only official line would be they will once again start the troll box once everything is settled for good,they are having issues with the site for the past one month and all the deposits and withdrawals are getting delayed and they are getting a huge volume of complaints on a daily basis and people are trolling their anger and frustrations in the troll box which made them hard to deal everything and so they might have thought about taking it down for the moment.
they have bigger issues than the troll box and they really need to increase their infrastructure to accommodate the amount of traffic they are getting.
Ahh, thanks for that, I suspected as much, it was really hectic and I couldn't get a response to a common inquiry (and everyone was too onery to answer me out of hand). I didnt stick around too long, figured they'd get to me eventually (it provisioned days before they touched the ticket). Was unusual for them, abysmal customer service. Banhammer was swinging as well, but that's all the time
I see they bit off a little bit more than they could chew with the box; I'm honestly surprised it lasted as long as it did. It was a nightmare a CEX
LOL, I think they understand why it's called a trollbox now