One month! The deposit can not be confirmed.Account can not be unfrozen>
As a global trading exchange,Support ability so low, It is hard to believe!
The same account unfrozen at okcoin exchange, they only took 10 minutes!
What coin you have deposited which until now it didn't got confirmed yet? Do you have the tax maybe?
Did you sent a support ticket regarding your problem? How long it has been? Never got any replied?