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Bitcoin Forum > Alternate cryptocurrencies > Marketplace (Altcoins) > Service Discussion (Altcoins) > Shapeshift.io failed due to slow network - no refund detected
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fabiorem (OP)
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June 12, 2017, 05:07:13 PM
Last edit: June 14, 2017, 03:15:03 PM by fabiorem
 #1
Tried to convert 0.25BTC into Ethereum using Shapeshift.io

Transaction was made, but the first confirmation came after more than one hour. 14 confirmations after two hours.

It was to a wallet in https://www.myetherwallet.com

I did provide a refund address, but I WAS NOT REFUNDED UNTIL NOW.

My bitcoin wallet is fully synched.

Contacted support two times already.


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June 13, 2017, 08:10:49 PM
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Matter is settled. Got a refund after 28 hours.

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January 07, 2018, 07:45:34 PM
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Well 28 hours I guess isn't so bad. I have been waiting for over a week.
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January 07, 2018, 09:24:56 PM
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Quote from: millsmom on January 07, 2018, 07:45:34 PM
Well 28 hours I guess isn't so bad. I have been waiting for over a week.

What coin are you waiting for to get refunded? Have you made a refund request through a support ticket?
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