FREEWallet.org SCAM ( Don't use any of their iOS or Android APP)

[Freewallet]

gecox22, we're sorry to hear about your situation! Our support team has already sent you a reply, we're performing investigation on our end as well. Please consider the following facts:

• You have enabled 2FA on your wallet, and that's the piece of information ONLY YOU have the access to. We are physically unable to get the authentication code to enter your wallet.
• There was a password reset request initiated from your side, with an email sent to your address on February 15th.

Unfortunately, the transaction was made to an external (non-Freewallet address), so there's not much we can do.

[winetou]

True, however, you're forgetting the fact that there are thousands of hot wallets in the system and private keys to them aren't managed manually.

For sure they aren't managed manually, but for sure you process them in some database, that you have access to and you are able to get the key from this database and use to send coins to my new address. It is just a metter of one query to database and one line command to send coins. About 5 minutes work to someone who have access to this DB. 5 minutes, not over two weeks!

We've already started working on your case and will inform you once your BCH are moved to your new address.

I hear that for 16 days and every day my faith that I will have my BCH back is weaker.

[winetou]

gecox22, we're sorry to hear about your situation! Our support team has already sent you a reply, we're performing investigation on our end as well. Please consider the following facts:

• You have enabled 2FA on your wallet, and that's the piece of information ONLY YOU have the access to. We are physically unable to get the authentication code to enter your wallet.
• There was a password reset request initiated from your side, with an email sent to your address on February 15th.

Unfortunately, the transaction was made to an external (non-Freewallet address), so there's not much we can do.

gecox22 all they said is true - if you got password reset message and did nothing about it, it's your fault, but if you have 2FA enabled, password isn't enough, to move coins from your wallet. Anyway, they forget to tell you, that they don't need access to your freewallet account secured by 2FA to move coins from it.

[gecox22]

gecox22, we're sorry to hear about your situation! Our support team has already sent you a reply, we're performing investigation on our end as well. Please consider the following facts:

• You have enabled 2FA on your wallet, and that's the piece of information ONLY YOU have the access to. We are physically unable to get the authentication code to enter your wallet.
• There was a password reset request initiated from your side, with an email sent to your address on February 15th.

Unfortunately, the transaction was made to an external (non-Freewallet address), so there's not much we can do.

gecox22 all they said is true - if you got password reset message and did nothing about it, it's your fault, but if you have 2FA enabled, password isn't enough, to move coins from your wallet. Anyway, they forget to tell you, that they don't need access to your freewallet account secured by 2FA to move coins from it.

My account was 2fa and password protected. my coins where moved from my account with both so I don't know what to say this isn't my fault. No one even knew I had this wallet I only logged on three times to check my pools depos the wallet was only a month old thankfully and only lost .1 and I never even used the website till I signed in on the website to create a ticket about the my coins being moved. So unless a ghost hacked my phone while I slept which in included a 10 alpha numeric passcode along with the 2fa and the password for the wallet I don't know what to say.

The only other option here is if they didn't steal my coins the app it self I downloaded from google play store is coded in some way to leak information out to some one that works for them or who uploaded the app. I mean I am not the only one this has happened to follow the transaction and see this has happened to numerous people that have used this app. So now what still my fault here.

Oh btw the password reset was me resetting my password so I could log on to the site and submit A ticket since the email I got from them said all tickets created on the app will be closed.

Our team is working 24/7 to assist you with your requests and queries. However, due to the current network conditions and a variety of recent network events, we’re getting more and more support tickets every day. Because of the great volume of support requests, we’re currently unable to do a full research on each of them, as the average research time for a single ticket is around 30 minutes, and with thousands of new tickets coming every day, it would take months to process all of them. That is why we’re closing all open tickets created through the mobile app.

[PainKiller1986]

Im very disapointed with your wallet, we have a problem with my BCN transactions, bellow the transactions hashes :

33325010559d8871de352074b7f9a44e76055bc1768c529524837df84eb5bca2
938bf00cbe954531174df53ad599c4f2a3e75c40abfe327f3632c03b4690ee8c
a5340f4f4233093cfb4471b70a26d84147daa702befc8d7d5cd70930f05a9083
3c7789bbdb8b202a2ae3d544c1137980d95e1f12bf1246e8f55f0bdc73f60bc3
cac6bdc2ee034c21f743e5ac4db74885b8a682944a4709823d22df6c739c896e
3f161b346ad906a55e5f2547522b130b03f52506e653f2a3f17ec0cb3d83c9ef

Im still wait and you freewallet dont do anything, just say "wait Mr Painkiller"

[Freewallet]

Im very disapointed with your wallet, we have a problem with my BCN transactions, bellow the transactions hashes :

33325010559d8871de352074b7f9a44e76055bc1768c529524837df84eb5bca2
938bf00cbe954531174df53ad599c4f2a3e75c40abfe327f3632c03b4690ee8c
a5340f4f4233093cfb4471b70a26d84147daa702befc8d7d5cd70930f05a9083
3c7789bbdb8b202a2ae3d544c1137980d95e1f12bf1246e8f55f0bdc73f60bc3
cac6bdc2ee034c21f743e5ac4db74885b8a682944a4709823d22df6c739c896e
3f161b346ad906a55e5f2547522b130b03f52506e653f2a3f17ec0cb3d83c9ef

Im still wait and you freewallet dont do anything, just say "wait Mr Painkiller"

PainKiller1986, please see the notification in the app about possible delays with incoming transactions in the BCN blockchain. We're monitoring the situation, and once it's stabilized, your transaction should get posted.

[PainKiller1986]

Im very disapointed with your wallet, we have a problem with my BCN transactions, bellow the transactions hashes :

33325010559d8871de352074b7f9a44e76055bc1768c529524837df84eb5bca2
938bf00cbe954531174df53ad599c4f2a3e75c40abfe327f3632c03b4690ee8c
a5340f4f4233093cfb4471b70a26d84147daa702befc8d7d5cd70930f05a9083
3c7789bbdb8b202a2ae3d544c1137980d95e1f12bf1246e8f55f0bdc73f60bc3
cac6bdc2ee034c21f743e5ac4db74885b8a682944a4709823d22df6c739c896e
3f161b346ad906a55e5f2547522b130b03f52506e653f2a3f17ec0cb3d83c9ef

Im still wait and you freewallet dont do anything, just say "wait Mr Painkiller"

PainKiller1986, please see the notification in the app about possible delays with incoming transactions in the BCN blockchain. We're monitoring the situation, and once it's stabilized, your transaction should get posted.

All my problems have been solved, thanks Freewallet

[XmasJohn08]

IGNIS?

[winetou]

All my problems have been solved, thanks Freewallet

Lucky you! Today 3 weeks have passed since they kept my BCC. I just sent e-mail to support with my plans for next days about this situation. I'm really curious about their reaction, but as I know them, there will be no reaction or they will answer: "we need more time to perform operation that takes 5 minutes". I don't know if I should laugh or cry.

[XmasJohn08]

All my problems have been solved, thanks Freewallet

Lucky you! Today 3 weeks have passed since they kept my BCC. I just sent e-mail to support with my plans for next days about this situation. I'm really curious about their reaction, but as I know them, there will be no reaction or they will answer: "we need more time to perform operation that takes 5 minutes". I don't know if I should laugh or cry.

Just cry.

[winetou]

All my problems have been solved, thanks Freewallet

Lucky you! Today 3 weeks have passed since they kept my BCC. I just sent e-mail to support with my plans for next days about this situation. I'm really curious about their reaction, but as I know them, there will be no reaction or they will answer: "we need more time to perform operation that takes 5 minutes". I don't know if I should laugh or cry.

Just cry.

I think I should. I was right - just received their answer:

Hello Tom

Please be assured we'll process your request. It takes time though.

Best regards,
Freewallet Support Team

[XmasJohn08]

You are the greatest liar and a fraud at the same time.
You said you will release the ignis 2 weeks ago.
You are a fraud.

[V_endetta]

Expensive? Maybe. Though it's kind of reasonable as long as you stay in the ecosystem Minergate-Freewallet-Changelly; little to no transaction fees in this system. I did not find a switch in Freewallet to control transaction fees, though. It's kind of expensive, even if it is ok for me if my transactions are delayed by a week or so.

Scam? Doesn't feel like one. Moving funds out of Minergate every once in a while, sometimes get interrupted and funds are still around weeks later. Can withdraw to Wallets outside said ecosystem; though I'm doing small sums there -- I can't tell if there's a hidden switch keeping only funds that are above a certain treshold, are transferred at full moon or whatever.

You're free to use an expensive service but if it's declared up front, it's not a scam

(and just about any platform providing free transfers between users has all funds in one wallet and transfers by changing fund allocation in its own database, skipping the part where the blockchain thingy gets involved... Pro: cheap transfers, Con: one system get's owned, all funds are gone. Happened before, will happen again.)

[Freewallet]

You are the greatest liar and a fraud at the same time.
You said you will release the ignis 2 weeks ago.

XmasJohn08, our initial estimation of the time frame to release IGNIS was inaccurate, that's true. However, it doesn't mean we gave up on the idea to present IGNIS to Freewallet users and distribute the free tokens from the airdrop. If I tell you that it's been our top priority for a while, you might be skeptical, so just wait until you see the release with your own eyes.

[XmasJohn08]

You are the greatest liar and a fraud at the same time.
You said you will release the ignis 2 weeks ago.

XmasJohn08, our initial estimation of the time frame to release IGNIS was inaccurate, that's true. However, it doesn't mean we gave up on the idea to present IGNIS to Freewallet users and distribute the free tokens from the airdrop. If I tell you that it's been our top priority for a while, you might be skeptical, so just wait until you see the release with your own eyes.

You just playing stupid games with everyone's money.

[RFeXite]

Freewallet,

Im trying to get my 2FA disabled now for already 2 months. Your support is terrible so far. It takes 3-4 weeks for 1 reply and those replies say nothing..

Its getting soooo frustrating now.
Please solve my issue..send you an email again today..

[Freewallet]

Freewallet,

Im trying to get my 2FA disabled now for already 2 months. Your support is terrible so far. It takes 3-4 weeks for 1 reply and those replies say nothing..

Its getting soooo frustrating now.
Please solve my issue..send you an email again today..

RFeXite, please PM your user id or support ticket number.

[RFeXite]

Freewallet,

Im trying to get my 2FA disabled now for already 2 months. Your support is terrible so far. It takes 3-4 weeks for 1 reply and those replies say nothing..

Its getting soooo frustrating now.
Please solve my issue..send you an email again today..

RFeXite, please PM your user id or support ticket number.

I have, waiting for your reply.

[Tripitaka]

I'm waiting for ignis tokens too.

I never imagined it would take so long to have my tokens available. Ignis has meanwhile lost 90% of its value. Who will give me back that money?

I'm starting to think that freewallett is scam, and also that it is possible that they sold the tokens in January, and that the wallet will only be available when they will buy them back at a much lower price. If never.

So, I would really like to see the address where those tokens are kept, all our tokens waiting to be distributed on our wallets, and verify that they are still there without ever having moved.

Not that this is enough to recover what they have already made us lose, but at least it would be an indication of good faith.

[Denelin]

Steem wallet is still down since January 18th for maintenance..

While I am not accusing them of any wrongdoing, I can understand how it looks very much like a ponzi scheme