Kraken stole my life savings

[ryan1685]

Well I made a post yesterday on steemit  talking about how I wired $21,000 to my Kraken account - which is a Bit coin exchange house in Japan. I was really upset because I was not getting any responses from them. Today I went to my account and saw that I was rolled back to tier 0 - meaning I wasn't even allowed to deposit any money into my account period. This seemed very strange because I had already waited for all of May for my account to be verified. Here is even a email from Kraken saying I was Tier 3 in early June.
Will
June 03, 2017 11:00
Hi,
Your account has now been verified to Tier 3.
Happy trading.
Best,
Will
Kraken Client Engagement
Tutorial: Add 2 Factor Authentication to your account today!
Please note that support is backlogged at the moment. Our ticket numbers increased fivefold over the past weeks and we are doing
our best to catch up and resolve the situation. We are sorry for the inconvenience.
Now today I go back to my account and see this.

Something is going on here. I've have been trying for almost 5 weeks now to get trading and it seems like the crypto world just wont let me . I do not know how a established trading platform like kraken can get away with this . I have missed out on so much it is making me sick. I was going to buy ether at $115, but now Its over $400. I just want my money back


steemit post

https://steemit.com/steemit/@fuckmylife/kraken-more-theft-and-cheating

[ViceOfBTC21]

Well, you went all-in into crypto market. Next time be more careful about it and don't invest more than you can afford to lose.

[scox]

Well, you went all-in into crypto market. Next time be more careful about it and don't invest more than you can afford to lose.

You, my friend, are a moron.

As per OP, I'm confident there's an easy solution achievable by simply contacting the Kraken support (they're a multi million company, I doubt they'd do much with your "life's savings").
Yet again, you're probably lying and I despise you for that.

Spread some optimism, now I'm out.
~scox

[davis196]

Well, you went all-in into crypto market. Next time be more careful about it and don't invest more than you can afford to lose.

The guy didn`t invest anything,he just got scammed.
I don`t trust any exchange platform, even the big ones.
Making a 21,000 USD deposit into some exchange platform is a suicide.
Maybe the OP isn`t scammed and maybe Kraken are experiencing payment system issues.
Let`s hope so.

[mindrust]

Exchanges are even worse than banks.

They are basically companies/banks without any government support. If they go bankrupt, you are fucked. If they steal from you, you are fucked.

I don't even trust banks in my country. How can you put your life savings in an exchange which is located in somewhere far away from your country and which you don't know anything about?

Now you have to find a good lawyer and i don't think there will be anything left from that 20k$ when everything is over. That's it if you can't solve your problem with the customer support.

Exchanges can randomly seize the suspicious money from the users. Suspicious to who? How? Nobody knows.

[mayax]

Exchanges are even worse than banks.

They are basically companies/banks without any government support. If they go bankrupt, you are fucked. If they steal from you, you are fucked.

I don't even trust banks in my country. How can you put your life savings in an exchange which is located in somewhere far away from your country and which you don't know anything about?

Now you have to find a good lawyer and i don't think there will be anything left from that 20k$ when everything is over. That's it if you can't solve your problem with the customer support.

Exchanges can randomly seize the suspicious money from the users. Suspicious to who? How? Nobody knows.

good point.  there only few exchangers who are financial licensed but Kraken is NOT one of them. The people must be brainwashed or child to use a such company.  a financial licensed company has a real office, real contacts, they have bonds  as guarantee for losses, audits and so on.

it's beyond any imagination how someone can use Kraken, BTC-e , Bitfinex, Poloniex and others like them. Use a financial licensed exchanger !!!

[SaShiRaJaVu]

Well, you went all-in into crypto market. Next time be more careful about it and don't invest more than you can afford to lose.

What kind of stupid advice is this,just read what he is trying to tell and then make a comment.
@OP the only possible solution is to contact their customer support and rectify the issue,i do not think they are active in this forum so,open up a ticket and settle this one,all the exchanges are having issues in the past few months and it is really unfortunate to see these things happen.

[zahra4577]

How did op remit this amount to kraken? he must have some documents for that.He can take legal action against kraken.
$21k is a big amount instead of posting your sad story here,contact some good attorney.

[Ost]

Exchanges are even worse than banks.

They are basically companies/banks without any government support. If they go bankrupt, you are fucked. If they steal from you, you are fucked.

I don't even trust banks in my country. How can you put your life savings in an exchange which is located in somewhere far away from your country and which you don't know anything about?

Now you have to find a good lawyer and i don't think there will be anything left from that 20k$ when everything is over. That's it if you can't solve your problem with the customer support.

Exchanges can randomly seize the suspicious money from the users. Suspicious to who? How? Nobody knows.

good point.  there only few exchangers who are financial licensed but Kraken is NOT one of them. The people must be brainwashed or child to use a such company.  a financial licensed company has a real office, real contacts, they have bonds  as guarantee for losses, audits and so on.

it's beyond any imagination how someone can use Kraken, BTC-e , Bitfinex, Poloniex and others like them. Use a financial licensed exchanger !!!

Can you give an example of a financial licensed exchanger?

[Meuh6879]

life saving and ETH in the same phrase ... is not a good thing.
ETH is not limited in supply. 

[xskl0]

I had similars problems with Changelly and Shapshift and both refunded me

[alani123]

Certainly doesn't sound like a case in which the exchange has "stolen" funds. Perhap you'd be asked to undergo through verification procedures once again by the exchanges but that isn't much if we're talking 20k and that's your life savings, right? Contact support and you'll be fine IMHO. Definetely don't panic.

[akamit]

Exchanges are even worse than banks.

They are basically companies/banks without any government support. If they go bankrupt, you are fucked. If they steal from you, you are fucked.

I don't even trust banks in my country. How can you put your life savings in an exchange which is located in somewhere far away from your country and which you don't know anything about?

Now you have to find a good lawyer and i don't think there will be anything left from that 20k$ when everything is over. That's it if you can't solve your problem with the customer support.

Exchanges can randomly seize the suspicious money from the users. Suspicious to who? How? Nobody knows.

good point.  there only few exchangers who are financial licensed but Kraken is NOT one of them. The people must be brainwashed or child to use a such company.  a financial licensed company has a real office, real contacts, they have bonds  as guarantee for losses, audits and so on.

it's beyond any imagination how someone can use Kraken, BTC-e , Bitfinex, Poloniex and others like them. Use a financial licensed exchanger !!!

I just got confused about what you guys wrote which is unbelievable for me..
Because if we want to trade crypto then we have to choose an exchange from the options available currently.
Some possible options are, Kraken, BTC-e , Bitfinex, Poloniex, Livecoin, Cryptopia, Bitstamp, Bleutrade, Bittrex, Novaexchange, Gemini, Gdax etc etc.
These exchanges are not based on one country but those are operating as international trading platforms. But some have limitation though as per I know.

But you guys creating doubt for the top level exchanges. Those exchanges have huge volume traded on daily basis.
So do you guys meant that all the traders there are FOOL?

Op deposited $21k which is around BTC7.82
I think that's not a very big amount deposited ever since the kraken born or other exchanges.
But its a very very very big amount for op, as he mentioned that its his life savings.
As per I know, there is lots of traders who deposited more than op deposited.. If I am not wrong..

I believe that its an error.
So I also think it can be solve by just contacting kraken's support.
If Kraken were in the beginning phase of SCAM then we might got so many threads regarding this within this forum from other users as RED ALERT.

Above 2 quoted posts are SCARY!
Newbies will get scared and will try not to involve in crypto world.
The world is black & white, I mean good & bad involve in everything.. All we just have to do is keep ourselves from BAD and stay with GOOD.


edit:
mindrust, please point out some licensed exchanges for reference.

[mindrust]

Above 2 quoted posts are SCARY!
Newbies will get scared and will try not to involve in crypto world.
The world is black & white, I mean good & bad involve in everything.. All we just have to do is keep ourselves from BAD and stay with GOOD.


edit:
mindrust, please point out some licensed exchanges for reference.

We are simply pointing out, if 7-8btc is all you have, it is dumb to keep all in one exchange.(or several, doesn't matter actually) How is this so unbelievable to you?

I don't know any licensed exchanges. Maybe coinbase because it is from USA? I play on btc-e myself either but definitely not with my full wealth. If I lose the amount in there, I probably won't even care

I have %10 of my wealth in bitcoin and only %1 of it is in exchanges.  

[squatz1]

Well, for one Kraken is probably having a ton of other people come in with request after request so you can't really blame them for the amount of time it took for them to respond to you. I know it may sound shitty, as you seem to have put a lot of money into the company to be able to trade but it's going to happen with security checks and such so yet again I wouldn't really blame them entirely. The timing is simply just pretty bad and that's just what happened here.

Though if you do contact them they should be very keen on getting that money back to you, that is if you're being truthful. A reputable company wouldn't want to lose customers to another exchange over something like this, they wouldn't be selectively scamming in a time where they can make boatloads of cash on fees right now.

[mayax]

Exchanges are even worse than banks.

They are basically companies/banks without any government support. If they go bankrupt, you are fucked. If they steal from you, you are fucked.

I don't even trust banks in my country. How can you put your life savings in an exchange which is located in somewhere far away from your country and which you don't know anything about?

Now you have to find a good lawyer and i don't think there will be anything left from that 20k$ when everything is over. That's it if you can't solve your problem with the customer support.

Exchanges can randomly seize the suspicious money from the users. Suspicious to who? How? Nobody knows.

good point.  there only few exchangers who are financial licensed but Kraken is NOT one of them. The people must be brainwashed or child to use a such company.  a financial licensed company has a real office, real contacts, they have bonds  as guarantee for losses, audits and so on.

it's beyond any imagination how someone can use Kraken, BTC-e , Bitfinex, Poloniex and others like them. Use a financial licensed exchanger !!!

I just got confused about what you guys wrote which is unbelievable for me..
Because if we want to trade crypto then we have to choose an exchange from the options available currently.
Some possible options are, Kraken, BTC-e , Bitfinex, Poloniex, Livecoin, Cryptopia, Bitstamp, Bleutrade, Bittrex, Novaexchange, Gemini, Gdax etc etc.
These exchanges are not based on one country but those are operating as international trading platforms. But some have limitation though as per I know.

But you guys creating doubt for the top level exchanges. Those exchanges have huge volume traded on daily basis.
So do you guys meant that all the traders there are FOOL?

Op deposited $21k which is around BTC7.82
I think that's not a very big amount deposited ever since the kraken born or other exchanges.
But its a very very very big amount for op, as he mentioned that its his life savings.
As per I know, there is lots of traders who deposited more than op deposited.. If I am not wrong..

I believe that its an error.
So I also think it can be solve by just contacting kraken's support.
If Kraken were in the beginning phase of SCAM then we might got so many threads regarding this within this forum from other users as RED ALERT.

Above 2 quoted posts are SCARY!
Newbies will get scared and will try not to involve in crypto world.
The world is black & white, I mean good & bad involve in everything.. All we just have to do is keep ourselves from BAD and stay with GOOD.


edit:
mindrust, please point out some licensed exchanges for reference.

Yes, only few exchangers are legal, financial licensed (Coinbase, Gemini, Itbit, Bitstamp, Circle and another one or two).

YES, Kraken, BTC-e , Bitfinex, Poloniex, Livecoin, Cryptopia, Bleutrade, Bittrex, Novaexchange and MANY others (including all the chinesse exchanges) are illegal exchangers.

These "top level exchanges" are running illegal businesses. What's so hard to believe it? Ask Kraken, Poloniex or BTC-e about their financial licenses. Kraken is based in USA and according to any US state they MUST have a money transmitter license which they haven't.

Bitfinex is registered in Hong Kong and according to HK financial laws, Bitfinex must be registered as a financial company and of course, they are not.  The examples can continue...

YES, it's scary how many naive and ignorants are using these services and they are complaining that X or Y exchanger is running with their funds.

The newbies have a brain and they have to use it. They have to read and learn what it means a real financial company and after that they can trade. How can you write if you don't know the alphabet?
Same with the trading. How can you trade with the peace of the mind if you don't use a genuine exchanger?  

 Are you focused whether the exchanger is funding or withdrawing your funds in time or are you focused on trading?

[not.you]

Exchanges are even worse than banks.

They are basically companies/banks without any government support. If they go bankrupt, you are fucked. If they steal from you, you are fucked.

I don't even trust banks in my country. How can you put your life savings in an exchange which is located in somewhere far away from your country and which you don't know anything about?

Now you have to find a good lawyer and i don't think there will be anything left from that 20k$ when everything is over. That's it if you can't solve your problem with the customer support.

Exchanges can randomly seize the suspicious money from the users. Suspicious to who? How? Nobody knows.

good point.  there only few exchangers who are financial licensed but Kraken is NOT one of them. The people must be brainwashed or child to use a such company.  a financial licensed company has a real office, real contacts, they have bonds  as guarantee for losses, audits and so on.

it's beyond any imagination how someone can use Kraken, BTC-e , Bitfinex, Poloniex and others like them. Use a financial licensed exchanger !!!

I just got confused about what you guys wrote which is unbelievable for me..
Because if we want to trade crypto then we have to choose an exchange from the options available currently.
Some possible options are, Kraken, BTC-e , Bitfinex, Poloniex, Livecoin, Cryptopia, Bitstamp, Bleutrade, Bittrex, Novaexchange, Gemini, Gdax etc etc.
These exchanges are not based on one country but those are operating as international trading platforms. But some have limitation though as per I know.

But you guys creating doubt for the top level exchanges. Those exchanges have huge volume traded on daily basis.
So do you guys meant that all the traders there are FOOL?

Op deposited $21k which is around BTC7.82
I think that's not a very big amount deposited ever since the kraken born or other exchanges.
But its a very very very big amount for op, as he mentioned that its his life savings.
As per I know, there is lots of traders who deposited more than op deposited.. If I am not wrong..

I believe that its an error.
So I also think it can be solve by just contacting kraken's support.
If Kraken were in the beginning phase of SCAM then we might got so many threads regarding this within this forum from other users as RED ALERT.

Above 2 quoted posts are SCARY!
Newbies will get scared and will try not to involve in crypto world.
The world is black & white, I mean good & bad involve in everything.. All we just have to do is keep ourselves from BAD and stay with GOOD.


edit:
mindrust, please point out some licensed exchanges for reference.

Yes, only few exchangers are legal, financial licensed (Coinbase, Gemini, Itbit, Bitstamp, Circle and another one or two).

YES, Kraken, BTC-e , Bitfinex, Poloniex, Livecoin, Cryptopia, Bleutrade, Bittrex, Novaexchange and MANY others (including all the chinesse exchanges) are illegal exchangers.

These "top level exchanges" are running illegal businesses. What's so hard to believe it? Ask Kraken, Poloniex or BTC-e about their financial licenses. Kraken is based in USA and according to any US state they MUST have a money transmitter license which they haven't.

Bitfinex is registered in Hong Kong and according to HK financial laws, Bitfinex must be registered as a financial company and of course, they are not.  The examples can continue...

YES, it's scary how many naive and ignorants are using these services and they are complaining that X or Y exchanger is running with their funds.

The newbies have a brain and they have to use it. They have to read and learn what it means a real financial company and after that they can trade. How can you write if you don't know the alphabet?
Same with the trading. How can you trade with the peace of the mind if you don't use a genuine exchanger?  

 Are you focused whether the exchanger is funding or withdrawing your funds in time or are you focused on trading?

Well I'm not going to search all of them but a simple google search led me to this page: https://www.fincen.gov/msb-registrant-search
Typing kraken into the DBA line and hitting search leads me to a result with a link for "Payward Ventures Inc" which indeed shows that they are registered as a money transmitter. 

[mayax]

Exchanges are even worse than banks.

They are basically companies/banks without any government support. If they go bankrupt, you are fucked. If they steal from you, you are fucked.

I don't even trust banks in my country. How can you put your life savings in an exchange which is located in somewhere far away from your country and which you don't know anything about?

Now you have to find a good lawyer and i don't think there will be anything left from that 20k$ when everything is over. That's it if you can't solve your problem with the customer support.

Exchanges can randomly seize the suspicious money from the users. Suspicious to who? How? Nobody knows.

good point.  there only few exchangers who are financial licensed but Kraken is NOT one of them. The people must be brainwashed or child to use a such company.  a financial licensed company has a real office, real contacts, they have bonds  as guarantee for losses, audits and so on.

it's beyond any imagination how someone can use Kraken, BTC-e , Bitfinex, Poloniex and others like them. Use a financial licensed exchanger !!!

I just got confused about what you guys wrote which is unbelievable for me..
Because if we want to trade crypto then we have to choose an exchange from the options available currently.
Some possible options are, Kraken, BTC-e , Bitfinex, Poloniex, Livecoin, Cryptopia, Bitstamp, Bleutrade, Bittrex, Novaexchange, Gemini, Gdax etc etc.
These exchanges are not based on one country but those are operating as international trading platforms. But some have limitation though as per I know.

But you guys creating doubt for the top level exchanges. Those exchanges have huge volume traded on daily basis.
So do you guys meant that all the traders there are FOOL?

Op deposited $21k which is around BTC7.82
I think that's not a very big amount deposited ever since the kraken born or other exchanges.
But its a very very very big amount for op, as he mentioned that its his life savings.
As per I know, there is lots of traders who deposited more than op deposited.. If I am not wrong..

I believe that its an error.
So I also think it can be solve by just contacting kraken's support.
If Kraken were in the beginning phase of SCAM then we might got so many threads regarding this within this forum from other users as RED ALERT.

Above 2 quoted posts are SCARY!
Newbies will get scared and will try not to involve in crypto world.
The world is black & white, I mean good & bad involve in everything.. All we just have to do is keep ourselves from BAD and stay with GOOD.


edit:
mindrust, please point out some licensed exchanges for reference.

Yes, only few exchangers are legal, financial licensed (Coinbase, Gemini, Itbit, Bitstamp, Circle and another one or two).

YES, Kraken, BTC-e , Bitfinex, Poloniex, Livecoin, Cryptopia, Bleutrade, Bittrex, Novaexchange and MANY others (including all the chinesse exchanges) are illegal exchangers.

These "top level exchanges" are running illegal businesses. What's so hard to believe it? Ask Kraken, Poloniex or BTC-e about their financial licenses. Kraken is based in USA and according to any US state they MUST have a money transmitter license which they haven't.

Bitfinex is registered in Hong Kong and according to HK financial laws, Bitfinex must be registered as a financial company and of course, they are not.  The examples can continue...

YES, it's scary how many naive and ignorants are using these services and they are complaining that X or Y exchanger is running with their funds.

The newbies have a brain and they have to use it. They have to read and learn what it means a real financial company and after that they can trade. How can you write if you don't know the alphabet?
Same with the trading. How can you trade with the peace of the mind if you don't use a genuine exchanger?  

 Are you focused whether the exchanger is funding or withdrawing your funds in time or are you focused on trading?

Well I'm not going to search all of them but a simple google search led me to this page: https://www.fincen.gov/msb-registrant-search
Typing kraken into the DBA line and hitting search leads me to a result with a link for "Payward Ventures Inc" which indeed shows that they are registered as a money transmitter.  

as a "legendary", you should know that, you can register any company on Fincen website. You can do it with any name you want  .  It doesn't mean that you are a MSB.

Please take a look to https://www.coinbase.com/legal/licenses    or https://www.bitstamp.net/payment-institution-license/

As a financial licensed company you MUST show your license on your website. Registering with FINCEN means NOTHING if you are not registered as MSB.  Kraken (Payward Ventures Inc) is not licensed (MSB) anywhere.

A company must register in every state for which it provides MSB services under that state's law and then to register with FINCEN. Otherwise, registering with FINCEN only means zero. You are out of law.

From https://www.fincen.gov/msb-registrant-search  :

"The inclusion of a business on the MSB Registrant Search Web page is not a recommendation,certification of legitimacy, or endorsement of the business by any government agency.

Information contained on this site has been provided by the MSB registrant. FinCEN does not verify information submitted by the MSB. Information provided on this site reflects only what was provided directly to FinCEN. "

[not.you]

<snip lots of stuff>

as a "legendary", you should know that, you can register any company on Fincen website. You can do it with any name you want  .  It doesn't mean that you are a MSB.

I guess Theymos hadn't instituted the fincen section of the financial test required to become legendary status when I became legendary.  I don't recall seeing any questions about it when I took the test.

I seriously can't be bothered to look into this deeply but considering the fed went after people using localbitcoins to sell bitcoins and charged them with having an unlicensed money transmission business there is no way in hell I believe that all of these exchanges are operating in the US without that and haven't also had the fed come after them.  Makes no sense.  But you believe what you want and fud to your heart's content.  It's still a free internets.

[vane91]

did you get any other email?

did you have 2FA, is your computer clean?