I will say that within hours of me posting this, support responded to my ticket advising it would only be a few more hours until I could withdraw again. And it was true. All of my funds have been withdrawn. While this does not help those of you with stuck funds, hopefully it gives some confidence back to their exchange. I know a lot of us like to complain, and then when it works out, we don't update with a success story for whatever reason (it's easy to forget, but then everyone just sees the horror stories). I wanted to update with a positive outcome.
I'm happy for you because I'm 12 days away with a withdrawal waiting for approval and I just do not get my bitcoins and even the support does not answer the more than 6 tickets I've already opened.