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Author Topic: Be Aware changelly.com  (Read 591 times)
death013 (OP)
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June 14, 2017, 12:56:53 PM
 #1

Hello ich had often buy at changelly.com and had often problems , tansaktions hang up , other endmatch as previously showed , money doesnt recived


Dont exchange there ur money


Today i lost a half Monero on this guys + % from 25 to 50€ on this coin behind changelly.com


Thats only a Warning!


My Wallet:
42xXwzJnErKUQBJ5gXMaLa5o57dEr9V2G8XGcDAYxfCzKr6JjFt2urGMZU8Yezj3YVenecFKdqHPwiW S2sT4YbztQskdhqT


Screen:
https://picload.org/image/ripcoawl/unbenannt.png
cryptotalk
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June 14, 2017, 01:36:22 PM
 #2

thanks for the heads up!
Changelly
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Supersonic swaps for your digital assets


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June 15, 2017, 08:58:43 AM
 #3

Dear Customer, our apologies for the unpleasure experience. Please, provide us your changelly transaction id, we will investigate what happened! Just notifying you that network commission does't included to the estimated amount. But is always showing on the confirmation page before payment. As for rates, we never promise the fix rates, but do guarantee that your coins were exchanged at the best available rate, once we received confirmation of your payment in blockchain. If we are experiencing issues with our exchange partners, we are always notifying you about possibility of the delays before payment. Hope that make sense!

Changelly is a non-custodial instant cryptocurrency exchange. We act as an intermediary between crypto exchanges and users, offering access to 150+ cryptocurrencies. The company mission is making exchange process effortless for everyone who wants to invest in cryptocurrency. Operating since 2015, the platform and its mobile app attract over a million visitors monthly who enjoy high limits, fast transactions, and 24/7 live support.

Changelly offers its API and a customizable payment widget to any crypto service that wishes to broaden its audience and implement new exchange options. The platform also provides its Affiliate program with a 50% revenue share mechanism.

Changelly partners with Exodus, Binance, BRD, Coinpayments, Binance, Coinomi, Huobi Wallet and other well-known players in the crypto industry

We offer you an intuitive interface, the best exchange rates and secure transactions. We aspire to establish mutual trust with our clients; thereof we don’t have any hidden or unreasonable fees. We always charge only 0.5% fee for crypto-to-crypto transactions and that’s it, full stop.
death013 (OP)
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June 16, 2017, 01:19:24 AM
 #4

Dear Customer, our apologies for the unpleasure experience. Please, provide us your changelly transaction id, we will investigate what happened! Just notifying you that network commission does't included to the estimated amount. But is always showing on the confirmation page before payment. As for rates, we never promise the fix rates, but do guarantee that your coins were exchanged at the best available rate, once we received confirmation of your payment in blockchain. If we are experiencing issues with our exchange partners, we are always notifying you about possibility of the delays before payment. Hope that make sense!

thanks for ur replay , have sent 2 mails via support panel , no response , one mail i get response before a time

Numbers are pmed u


had yesterday estimated 108 , and on complete 100€

skelpbedrock
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June 16, 2017, 01:25:12 AM
 #5

Thanks for the info. best luck the next time.
daniel08
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June 16, 2017, 05:55:50 AM
 #6

thanks for the warning ....

QDAO USDQ     |     Platinum StatableCoins: USDQ KRWQ CNYQ JPYQ
█▀   $1MLN BOUNTY POOL   / / / J O I N / / /   ▀█
WHITEPAPER                FACEBOOK                TWITTER                TELEGRAM                ANN THREAD
piloder
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June 16, 2017, 06:43:01 AM
 #7

Just found another scam accusation against them here https://bitcointalk.org/index.php?topic=1955524.msg19422529#msg19422529
But OP got refund so hope you will also get refund.

However with all the negative trust changelly recently have and the technical problems they are having, I will just avoid using them. There are also many other alternatives out there, I will use them.
italianMiner72
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June 16, 2017, 08:06:58 PM
 #8

Dear Customer, our apologies for the unpleasure experience. Please, provide us your changelly transaction id, we will investigate what happened! Just notifying you that network commission does't included to the estimated amount. But is always showing on the confirmation page before payment. As for rates, we never promise the fix rates, but do guarantee that your coins were exchanged at the best available rate, once we received confirmation of your payment in blockchain. If we are experiencing issues with our exchange partners, we are always notifying you about possibility of the delays before payment. Hope that make sense!

every time is the same story...
when there is smell of scam or something similar, support come fast with white gloves!!!

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