Bitcoin Forum
November 10, 2024, 05:23:01 PM *
News: Latest Bitcoin Core release: 28.0 [Torrent]
 
   Home   Help Search Login Register More  
Pages: [1]
  Print  
Author Topic: Is it worth creating several support tickets on Poloniex for the same issue?  (Read 160 times)
myspacerocket (OP)
Newbie
*
Offline Offline

Activity: 7
Merit: 0


View Profile
June 15, 2017, 05:57:57 AM
 #1

Hi everyone,

I have an issue with my ETH deposit not appearing in 'deposits' on poloniex. I have created a support ticket but as far as I understand the support staff is not very responsive. This is quite a substantial amount of money to me 'in flux' now (etherscan shows the confirmed transaction just fine, though).

Does creating several tickets help, or should I just patiently wait for their response? As far as I understand, some people have been waiting for their response for weeks in similar situations. I guess that they process queue of tickets anyway so newer support tickets will be processed later, right?

Hate this and really worried about my money now Sad
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!