[ANN] Mistertango - Bitcoin friendly European Bank Account + free MasterCard

[vladlondon]

MisterTango announced from June 25th they will be charging 500 EUR per month for corporate accounts who make transfers to cryptocurrency exchanges. Unfortunately they should be deleted from the list of crypto-friendly payment institutions. Pity - thought they would make it.

[1715486675]

1715486675

[1715486675]

1715486675

[MistertangoIsAScam]

So i ordered this card.
Was required to give literally all my personal information including a picture of my passport and a new updated picture of my face.
Fine... So i figured i would try it out.
I sent 0.0013 just to test out if this works.
After a couple of days no money came on my mister tango account.
I contacted support they told me there fee is 25usd per account top up.
I asked if there is a 25usd fee if they could please refund my money
I was told it was an transaction fee.
I asked what the fee was for since there was no transaction the money was never converted or anything legit just gave away 10usd for nothing.
At this point mister tango just quit replying.
A week goes by and i ask again.
And i get told
" For further communication regarding BTC transactions please contact Bitmarket support: support@uabbitmarket.freshdesk.com"

Just flat out scammed.
Yea sure theres an transaction fee. Never imagined it to be a min of 25usd.
And fine if there is a 25usd fee simply refund the money as the amount of money sent didn't cover the minium fee.
Legit just stealing money at that point

-Beside that
new updates to mistertango makes it cost 5euro a month
so if you can't accept that, together with the 25usd fee per transaction
don't bother with these guys just giving a bunch of personal information for nothing

"All crypto-related services (including access to btc-exchange.com) will be included only in upgraded (“+”) plans both for private and corporate clients. The full new Mistertango pricing model can be found here and below in the letter. "
private+ cost 5usd. Corporate will cost you 500euro a month to get / send money using btc

Shit company.
Shit support.
Complete and utter scam.

[LTU_btc]

Here is new pricing plans of Mistertango.

Users who will want send/receive to/from crypto exchanges will need to use Private + plan which costs €5 monthly. €5 monthly fee + 0.0025 BTC deposit/withdrawal fee doesn't sounds good. And Private + users will have to pay €1 every time when they are send or receive SEPA transfers. For me it will be too expensive to use Mistertango. I think I will need to search for cheaper alternatives...

[step_mike]

I never used their exchange, but using kraken or bistamp for change BTC to EUR and than send via SEPA to mistertango account, and it took 1 bisness day for receiving. So, i never pay 0.0025 BTC for convert BTC to EUR

5 EURO + 1 Euro in month  is not so much

[Pandarian]

Is Sri lanka supported here? Do you have the option to create Virtual Cards?

[DiggyDiggy]

Have any of you had trouble with identification? I see the only way to do the identification is via the app, but this doesn't work. i'm using android and after downlaoding the app and logging into it I only have one option: 'start identification'. But this button does nothing. First time after clicking it I have prompt from andorid asking if I'll allow use of the camera (I agree and this change is registered in the app pivilidges) but then nothing. Evry time I click on the button it just reloads the page 

[bitbunnny]

I'm not happy with this new decision of Mistertango. They are not cheap anyway and now I will have to pay monthly fee if I want to use Bitcoins deposit?
But they are only using the gap on the market in their favour. There is no big choice of Bitcoin debit card providers and the situation is actualy take it or leave it. Hope this will change soon.

I would also like to add that I had huge problems with their card this afternoon. In several stores the card was declined or double charged and it was almost impossibe to make the normal payments. And this is not the first time so their service is far from good and they charge it very pricy.

[Tivadar]

Hey Mistertango!

We are customers, and we applied for payment gateway on May 18th 2018 - helloCoin OÜ, ticket #36825. We did not get any reply from you for two full months now.

You've got the fully completed application document, I've sent several emails, no reply whatsoever.

Can you please see about this issue? Thank you!

[Tivadar]

After two months of waiting for our payment gateway, Mistertango replied this:

"Apologies for the late reply. We have received a response from the regulator, unfortunately, your request for card acquiring payment collection service was not approved."

Mistertango, is this a reasonable reply? You advertise yourself as a crypto friendly bank. What is exactly against regulations on a crypto exchange with an official crypto exchange licence?
I kindly ask you to please reconsider! Waiting for your soonest reply.

[bitbunnny]

Mistertango has a flat 0.005 BTC fee for bitcoin deposits. That's more than 10 EUR based on current prices! Why not add a EUR based fee?

Actualy it's 0.0025 but it's still a lot.
I would also like to add that recently I've been having problems with Mistertango card. Again. It's realy frustrating when your card gets declined in store for no reason. So, enough funds is there and mastercard is accepted but the card is declined. Few moments afterwards I go to another store and everything is working fine. The fact that I can never be sure if the card will be accepted or not realy makes me mad.
Before this was happening from time to time but not I have this experience every week.
I realy think I should abandon Mistertango, they are realy not reliable.

[plethora]

 I've been having the same problem lately. The card is denied every now and then. Sometimes I try it again immediately at the same store and then it works.

[bitbunnny]

I've been having the same problem lately. The card is denied every now and then. Sometimes I try it again immediately at the same store and then it works.

But how weird is that? This isn't nornal functioning and they should do something about it. It's very unpleasant feeling going to the store with card you don't know whether it will be accepted or declined and you don't know the reasons for neither of that.
Have you reported that problem to customer service, have they replied anything and explained why is this happening?

[plethora]

I haven't reported it. I usually just use my other non-crypto card when Mistertango fails on me 

[bitbunnny]

I haven't reported it. I usually just use my other non-crypto card when Mistertango fails on me 

Yes, me too but that is not solution. If my Bitcoin debit card isn't working then I don't realy need it.
Besides, their high fees are getting on my nervs too so I'm thinking to abandon Mistertango fully and go to Wirex. They seam to be far better option at the moment.
I also hope that soon we will have better choice of Bitcoin debit card providers.

[smeden]

I am not getting the code SMS code. Anyone got the same problem? I tried with the app and on website. The same..

let me know

Cant login because of this. I cant get hold of support. Any Mistertango support here? Please PM me.

[samdan777712]

If a foreign corporation is owned by a us citizen, is that company not allowed to register a business account with Mistertango?

[dadittox]

Dear client,

we would like to inform you that starting from 17th of December 2018 a new fee on account balance (Balance fee) will be applied.

Fee equals to 1% annual interest rate and applied on client’s any balance amount. The fee will be automatically calculated and accumulated on daily basis, and charged on the last day of current month.

For more detailed information about Balance fee kindly please refer to D.U.K.

This fee will come into the force from 17th of December, 2018.

1% annual interest rate is applied on any balance within the clients account. The fee is applied for clients with Personal+ and Business+ pricing plan. The fee is automatically calculated and accumulated on daily basis, charged on the last day of current month. 

Example: if a client keeps 50.000 Eur on his account, the calculation looks following:
50.000 Eur * 1% / 365 = 1,37 Eur (per day)
where:
50.000 Eur - balance amount on a particular day
1% - annual interest rate
365 -  days per year since the annual interest rate is applied
1,37 Eur - accumulated fee amount on a particular day

Each day accumulated amount is charged on the last day of the current month.

[bitbunnny]

I also got this notice about new fee on account balance and honestly I'm not sure what to think about that.
I'm using Mistertango for a while and I'm not happy at all because of too much issues and problems, from the wrong balance to card being declined in almost every store and high monthly fees. I'm actually thinking about closing account but let's see what Mistertango has to offer in the near future.

[bitbunnny]

Another "happy" news from Mistertango just received today:
Mistertango team is sorry to announce, but due to contract cancellation with the current payment card provider, Mistertango payment cards will be de-activated and no longer working from the 1st of November, 2018.

Of, course they claim they are working on another solution etc. Anyway, I'm not happy with their service for a long time ago but this is great chance to terminate account I have with them.
And just few days ago they announced fees on account balance. Didn't they know what is going on and what is going to happen?

[LTU_btc]

Another "happy" news from Mistertango just received today:
Mistertango team is sorry to announce, but due to contract cancellation with the current payment card provider, Mistertango payment cards will be de-activated and no longer working from the 1st of November, 2018.

Of, course they claim they are working on another solution etc. Anyway, I'm not happy with their service for a long time ago but this is great chance to terminate account I have with them.
And just few days ago they announced fees on account balance. Didn't they know what is going on and what is going to happen?

That's enough... Now I don't see any reasons to use Mistertango anymore. They're just getting worse and worse. Sad, brcause it was great service in past, despite some disadvantages, but now it's terrible.