Chatbox on poloniex

[aesma]

They did say the situation should improve withing a few weeks and this info was published on June 7. So I guess we should start seeing some kind of result and faster ticket resolving with a week or so.

To the best of my knowledge, nothing is working on poloniex apart from the trading, deposit and withdrawal functions.

So, nothing is working except everything is working ? You didn't mention lending but I can confirm it's working.

More seriously I can't generate an ETH deposit address and have opened a ticket about this, without answer for a few days. A ticket on their support site, not a "trollbox ticket", whatever that is.

[aesma]

Consequently I just solved my problem myself. I figured that maybe ETH needed to be "activated" on my account. So I bought 0.2 ETH. Instantly I could finally generate the deposit address !

[yefi]

More seriously I can't generate an ETH deposit address and have opened a ticket about this, without answer for a few days. A ticket on their support site, not a "trollbox ticket", whatever that is.

You know ETH deposits are disabled currently, right?

[chaser15]

More seriously I can't generate an ETH deposit address and have opened a ticket about this, without answer for a few days. A ticket on their support site, not a "trollbox ticket", whatever that is.

It's clear on the exchange page;

"Due to ongoing network instability, we've disabled Ethereum deposits/withdrawals. We'll enable once we know the network is functioning properly."

Consequently I just solved my problem myself. I figured that maybe ETH needed to be "activated" on my account. So I bought 0.2 ETH. Instantly I could finally generate the deposit address !

But still you can't make deposit right? Trades are possible but direct deposit and withdrawals is not at least on my last try.

[aesma]

It's no longer disabled. I can confirm I just deposited 0.5ETH from my wallet, and 2.5ETH from Kraken, onto the newly generated ETH deposit address on Poloniex, and I have already sold the ETH for BTC.

[johnwest]

I miss the Trollbox now, it was a great feature of Poloniex but recently their services value is getting lowered and Bittrex is providing much better services in case of some errors or problems. If poloniex doesnt come back with some strong service, people will definitely move to Bittrex or Kraken.

[BCTBF]

I miss the Trollbox now, it was a great feature of Poloniex but recently their services value is getting lowered and Bittrex is providing much better services in case of some errors or problems. If poloniex doesnt come back with some strong service, people will definitely move to Bittrex or Kraken.

Although poloniex has an ongoing issues but they still do not will lose its users, it looks like poloniex will remain for a long time because poloniex has loyal users, we can see below on the poloniex website that has been clear seen. Users currently online: 45k

[BitHodler]

I miss the Trollbox now, it was a great feature of Poloniex but recently their services value is getting lowered and Bittrex is providing much better services in case of some errors or problems. If poloniex doesnt come back with some strong service, people will definitely move to Bittrex or Kraken.

Although poloniex has an ongoing issues but they still do not will lose its users, it looks like poloniex will remain for a long time because poloniex has loyal users, we can see below on the poloniex website that has been clear seen. Users currently online: 45k

Only noobs will leave an exchange just because their so loved troll box isn't there anymore. I seriously don't get the point of these troll boxes as they mainly attract noobs and other garbage.

The only exchange that I am using with a so called troll box is BTC-E, but you can't participate if you don't have any value in your account ~ does Poloniex have such policy in place as well?

[BCTBF]

I miss the Trollbox now, it was a great feature of Poloniex but recently their services value is getting lowered and Bittrex is providing much better services in case of some errors or problems. If poloniex doesnt come back with some strong service, people will definitely move to Bittrex or Kraken.

Although poloniex has an ongoing issues but they still do not will lose its users, it looks like poloniex will remain for a long time because poloniex has loyal users, we can see below on the poloniex website that has been clear seen. Users currently online: 45k

Only noobs will leave an exchange just because their so loved troll box isn't there anymore. I seriously don't get the point of these troll boxes as they mainly attract noobs and other garbage.

The only exchange that I am using with a so called troll box is BTC-E, but you can't participate if you don't have any value in your account ~ does Poloniex have such policy in place as well?

If compared, BTC-E is much better than poloniex. BTC-E has many advantages in all features. I'm not very familiar with such a policy but it seems poloniex has a far different policy with BTC-E. I'm more likely to see an active support service and already should poloniex have an active support service like BTC-E.

[alva5763]

Success. After applying 2FA to my email address,changing password and applying 2FA to my account I can now access.

[BCTBF]

Success. After applying 2FA to my email address,changing password and applying 2FA to my account I can now access.

What are you talking about?
I do not understand what your words mean and it sounds like you are talking out of topic.
Without applying 2FA also I can still access poloniex. What's wrong, what have you experienced in poloniex?

[gabrielh]

I made a little replacement for that chatbox, it's available on https://www.trollbox.fr/ :-)

[aTriz]

Obviously trollbox got disabled indefinitely by poloniex. I think that their reasoning of not enough support staff is BS. Because they could have easily hired more when they are making countless hunderds of coins per week, or at least just kept the trollbox with a few less moderators. There is way too many moderators in the first place. It is most likely that they are trying to cover up their withdrawal/deposit delay issues.

I made a little replacement for that chatbox, it's available on https://www.trollbox.fr/ :-)

Well I actulaly really like this, I think that the idea is great. There are some slack channels available for poloniex traders still, though. But the fact that you have the coin prices in real time alongside the clean interface is great. I think though that the fact that you have a .fr domain name sort of discourages anyone outside of france from using it... Maybe change it to a more generic domain name, not country specific.

[BCTBF]

I made a little replacement for that chatbox, it's available on https://www.trollbox.fr/ :-)

Whether with that my complaint issues that I'm experiencing can be delivered to poloniex?
What's that just for ordinary chating only?

[Beparanf]

I made a little replacement for that chatbox, it's available on https://www.trollbox.fr/ :-)

Whether with that my complaint issues that I'm experiencing can be delivered to poloniex?
What's that just for ordinary chating only?

Ofcourse not. He just made another chatbox for discussion but not the official from poloniex so it means that devs will not read your complaint. Try send an email to their support. I'm sure that they will answer you there in 1-3 business day timeframe.

[BCTBF]

I made a little replacement for that chatbox, it's available on https://www.trollbox.fr/ :-)

Whether with that my complaint issues that I'm experiencing can be delivered to poloniex?
What's that just for ordinary chating only?

Ofcourse not. He just made another chatbox for discussion but not the official from poloniex so it means that devs will not read your complaint. Try send an email to their support. I'm sure that they will answer you there in 1-3 business day timeframe.

Please PM me for that email, thanks.

[Slow death]

I made a little replacement for that chatbox, it's available on https://www.trollbox.fr/ :-)

Trollbox is very lacking, when I do trade in polo I really like reading the jokes told in the trollbox

Now without trollbox it gets very lonely.

[Hazir]

Relocating moderators to handle queries of customers and assist Customer Support is a lazy excuse for closing trollbox.
Shutting down communication channels has never been a good sign. It means that Poloniex doesn't want people to communicate freely.
After latest flash Eth crash I would be extremely wary about Poloniex. Personally, I withdrawn my fiat/crypto from every exchange.

[aesma]

Honestly I don't understand the point of a trollbox. Are you chatting there all the time ? Isn't that extremely time consuming and boring as hell ?

[alyssa85]

Honestly I don't understand the point of a trollbox. Are you chatting there all the time ? Isn't that extremely time consuming and boring as hell ?

Most of the people using the trollbox were trying to pump coins or build up hype for their positions. It was a pumper/dumper paradise.