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Author Topic: ETH not received from poloniex  (Read 3951 times)
karan1498 (OP)
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June 22, 2017, 08:42:46 AM
 #1

My eth transaction shows complete along with tx id on poloniex , but cant see anything from past 24 hours on the blockchain.

Support reply :

I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly.

Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience.

Best regards,

Adebajo
Poloniex Support


no reply since then . i can see lots of people having this problem.
 can anyone clarify if they have got their coins?
heppot
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June 22, 2017, 09:28:14 AM
 #2

You should pay more attention to the warning before the deposit. Poloniex recommends ETH deposit at least 1 ETH. I also do not know the reason what makes them suggest like that but as their member we can only follow the existing rules.That means maybe in the withdrawal prosess we also experienced the same thing. I never withdraw or deposit ETH to and from poloniex. Iam always convert them to another coins for withdraw it.
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June 22, 2017, 09:53:44 AM
 #3

My eth transaction shows complete along with tx id on poloniex , but cant see anything from past 24 hours on the blockchain.

Support reply :

I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly.

Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience.

Best regards,

Adebajo
Poloniex Support


no reply since then . i can see lots of people having this problem.
 can anyone clarify if they have got their coins?


It is real that ethereum network is extremely congested right now and some transactions aren't being broadcast properly. However, it could be that poloniex is faking this in order to gain more time as well, taking advantage of the situation. The way that they are operating right now you were extremely lucky that you even got a response from them, as a lot of people are just getting ignored.

Read this article: http://www.newsbtc.com/2017/06/21/ethereum-network-congested-exchanges-forced-disable-eth-wallets/ Bittrex and liqui both disabled ETH wallets i think for the same reasons.

You should pay more attention to the warning before the deposit. Poloniex recommends ETH deposit at least 1 ETH. I also do not know the reason what makes them suggest like that but as their member we can only follow the existing rules.That means maybe in the withdrawal prosess we also experienced the same thing. I never withdraw or deposit ETH to and from poloniex. Iam always convert them to another coins for withdraw it.

If you bothered to read the OP, you'll see that OP is withdrawing, not deposit.ng
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June 22, 2017, 10:03:03 AM
 #4

My eth transaction shows complete along with tx id on poloniex , but cant see anything from past 24 hours on the blockchain.

Support reply :

I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly.

Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience.

Best regards,

Adebajo
Poloniex Support


no reply since then . i can see lots of people having this problem.
 can anyone clarify if they have got their coins?


Yes,it's comon on poloniex for having this issue.
Not only you,some of my friend also have a problem like this,
And based on their experience,you must send a ticket everyday because if you dont they will abandon your account.
And their response always more than a week and possible take a month or more.
Lastly,eth too have a problem and not only on poloniex,other excgaher also have that problem.

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karan1498 (OP)
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June 22, 2017, 11:33:31 AM
 #5

is there any possibility of transaction in eth go missing completely ? i am getting worried now .
can polo backoff? i can see on blockchain that poloniex is withdrawing eth now .

dont know where the heck has happened to my transaction
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June 22, 2017, 05:28:26 PM
 #6

All the exchanges are having problems with Ethereum:

http://www.newsbtc.com/2017/06/21/ethereum-network-congested-exchanges-forced-disable-eth-wallets/

Quote
The past 24-36 hours have been anything but fun for Ethereum users. The network suffers from a major transaction backlog. This congestion is partially caused by yesterday’s Status ICO, although it is unclear if other factors are at play as well. Unfortunately, two exchanges have been forced to disable Ethereum wallets as a result. This is a big problem for Ethereum, as it shows the immaturity of this technology.

It is never a good sign when cryptocurrency exchanges need to disable Ethereum wallets. This means users can’t deposit or withdraw ETH right now. The issue affects both Bittrex and Liqui, albeit other exchanges may follow. Network congestion is something we often see in the world of Bitcoin. For Ethereum it has never been a big problem. Then again, the network has never been put under the same amount of stress as Bitcoin’s either.

GDAX is having problems too:

http://www.newsbtc.com/2017/06/22/gdax-investigates-ethusd-issues-ethereum-network-continues-to-suffer/

Quote
Things have started to somewhat unravel for Ethereum as of late. The network is slowing down to the influx of ICOs. Moreover, it now appears the GDAX exchange had to halt ETH trading for quite some time. Interestingly enough, the platform also saw an ETH price flash crash last night. It is evident the market is making its voice be heard. The bigger question is how things will play out for Ethereum moving forward.

Ethereum holders are getting quite antsy right now, for obvious reasons. The network is suffering from issues for quite some time now. The recent multi-million dollar ICOs are causing major transaction issues. It will take several days, if not weeks until the network goes back to normal. Even yesterday’s Civic ICO was problematic to get into due to the Ethereum network slowing down several times. It is evident something will need to change in this regard.

To make matters even worse, the GDAX exchange had issues with Ethereum as well. Multiple exchanges froze ETH trading yesterday afternoon. GDAX joined that list last night, as the ETH-USD market show some unusual developments. More specifically, some trader successfully flash crashed the price to double digits. That is rather unusual, to say the least. It was not a graphical glitch on the charts either, as some people buy orders were effectively filled.




 
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gluedog
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June 23, 2017, 04:16:21 PM
 #7

I already received my Ethereums. Cheesy

good to hear, have the same issue.


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Sowik
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June 23, 2017, 04:29:18 PM
 #8

Same problem here, its been more than 2 days and I still haven't gotten my coins. Polo says its completed but the transaction ID cannot be found on the explorer...
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June 23, 2017, 04:44:42 PM
 #9

Same problem here, its been more than 2 days and I still haven't gotten my coins. Polo says its completed but the transaction ID cannot be found on the explorer...

Did you open a support ticket?


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savioroshan
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June 23, 2017, 05:28:41 PM
 #10

Oh My God, Just now I was thinking to get some ether through poloniex for the sun contract ICO. Luckily I came across this thread. I cannot wait for weeks to get the ether. Because the ICO will start after four days. I have to get it before that. So I have to change the decision. Can any one of you suggest which is the good exchange for ether at the moment. I mean which exchange pays ether instead without any delays to the wallet.
karan1498 (OP)
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June 23, 2017, 06:55:29 PM
 #11

Oh My God, Just now I was thinking to get some ether through poloniex for the sun contract ICO. Luckily I came across this thread. I cannot wait for weeks to get the ether. Because the ICO will start after four days. I have to get it before that. So I have to change the decision. Can any one of you suggest which is the good exchange for ether at the moment. I mean which exchange pays ether instead without any delays to the wallet.

none at the moment . dont do any ether tx for few days or weeks.
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June 23, 2017, 06:56:16 PM
 #12

Same problem here, its been more than 2 days and I still haven't gotten my coins. Polo says its completed but the transaction ID cannot be found on the explorer...

Did you open a support ticket?

Yeah, yesterday and they just send me an automated message, the same that this guy has gotten.
gluedog
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June 23, 2017, 10:48:45 PM
 #13

Same problem here, its been more than 2 days and I still haven't gotten my coins. Polo says its completed but the transaction ID cannot be found on the explorer...

Did you open a support ticket?

Yeah, yesterday and they just send me an automated message, the same that this guy has gotten.

I didn't get an automated message :O


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philakone
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July 15, 2017, 01:36:14 AM
 #14

I'm having the exact same issue now.

0.85 ether deposit 72 hours ago, shows ID but no history on Poloniex and no balance credited. I tried emailing them, tweeting them, and creating a service ticket, all once a day and no response.

Starting to lose faith in Polo.
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July 15, 2017, 11:09:13 AM
 #15

One of my friend also faced the same situation, he sends many tickets to Poloniex. The first time he sends the very little amount of ETH like 0.15 ETH but support people answered him you need to send minimum 1 ETH  in order to be credited. After sending 1ETH he got his deposit into his account.

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karan1498 (OP)
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July 15, 2017, 01:14:10 PM
 #16

I'm having the exact same issue now.

0.85 ether deposit 72 hours ago, shows ID but no history on Poloniex and no balance credited. I tried emailing them, tweeting them, and creating a service ticket, all once a day and no response.

Starting to lose faith in Polo.


you need to deposit minimum 1 eth in order to successfully get it credited in your wallet .
now what you can do is transfer some more eth and make it more than 1 and it should get deposited automatically or else open up a support ticket
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July 15, 2017, 04:22:44 PM
 #17

One of my friend also faced the same situation, he sends many tickets to Poloniex. The first time he sends the very little amount of ETH like 0.15 ETH but support people answered him you need to send minimum 1 ETH  in order to be credited. After sending 1ETH he got his deposit into his account.

1.0 Eth? It says in their deposit only 0.5 Eth. I see. I only deposited a total of 0.85 Eth.. Only using 3 cards to mine for now (0.2 Eth / week casual miner). Guess I gotta wait till next week.
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July 23, 2017, 07:19:20 PM
 #18

One of my friend also faced the same situation, he sends many tickets to Poloniex. The first time he sends the very little amount of ETH like 0.15 ETH but support people answered him you need to send minimum 1 ETH  in order to be credited. After sending 1ETH he got his deposit into his account.

1.0 Eth? It says in their deposit only 0.5 Eth. I see. I only deposited a total of 0.85 Eth.. Only using 3 cards to mine for now (0.2 Eth / week casual miner). Guess I gotta wait till next week.

That´s a totally new situation if the Deposit minimum is 1ETH...
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August 05, 2017, 08:38:13 PM
 #19

I sent 30ETH 5 days ago from Poloniex and the transaction Id does not show up in the blockchain!
0x47b94adb246eea285fabb975a2d66417bb738bebe8910373d2309ebd324ad91e
I created a ticket but they do not respond! What's happening over there??
karan1498 (OP)
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August 06, 2017, 03:40:39 AM
 #20

I sent 30ETH 5 days ago from Poloniex and the transaction Id does not show up in the blockchain!
0x47b94adb246eea285fabb975a2d66417bb738bebe8910373d2309ebd324ad91e
I created a ticket but they do not respond! What's happening over there??


spam them with support tickets
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