DId Mt. Gox Basically Seize My Money?

[Legion]

I signed up for Mt. Gox without an email account. Meaning I won't be able to set a new P/W when it comes up. Did they just effectively delete my account for that and steal my $500 in BTC?

[Chick]

I signed up for Mt. Gox without an email account. Meaning I won't be able to set a new P/W when it comes up. Did they just effectively delete my account for that and steal my $500 in BTC?

Short answer: No.
Longer answer: Noo.

[casascius]

How good was your password?

[bittrader]

No, they've said that you'll be able to reset your password by providing evidence that you are the account owner. E.g., I imagine you'll have to give them (1) your username, (2) your password, (3) your Dwolla/LR/whatever account number, (4) the amount you transfered to them and when you transfered it in. No one else should know all that information except you, so with that they'll have confirmation that you are the owner.

[Legion]

How good was your password?

36 characters with symbols. Come. at. me.

[TheGer]

next time use an email.  Derp!

[dooglus]

No one else should know all that information except you, [...]

... unless their database was recently compromised, of course.

[natobombs]

"next time use an email.  Derp!"


lol at least he wont be subjected to spam and the threat of a compromised email..... herp!

[TheGer]

Oh noes!  Dey noes mah email ayddrases!!

"next time use an email.  Derp!"


lol at least he wont be subjected to spam and the threat of a compromised email..... herp!

[Legion]

buuump?

[klaus]

No, they've said that you'll be able to reset your password by providing evidence that you are the account owner. E.g., I imagine you'll have to give them (1) your username, (2) your password, (3) your Dwolla/LR/whatever account number, (4) the amount you transfered to them and when you transfered it in. No one else should know all that information except you, so with that they'll have confirmation that you are the owner.

+

thats true.

@Legion calm down

[mieomeo]

I have a problem, too.

Some hours before mtgox down, I couldn't log in to my account, it kept saying "Wrong password". And when I tried to recover it, it said I don't have any email for this account although I have registered it with my email.

Did someone hack my account (with 25 characters randomed password) ? Or just mtgox blocks the database that contain my account 'cause they aware it was compromised?

Does anyone get this problem too?

[killer2021]

I have a problem, too.

Some hours before mtgox down, I couldn't log in to my account, it kept saying "Wrong password". And when I tried to recover it, it said I don't have any email for this account although I have registered it with my email.

Did someone hack my account (with 25 character randomed password) ? Or just mtgox block the database that contain my account 'cause they aware it were compromised?

Does anyone get this problem too?

Hmm hard to say but sounds like the account was hacked and they deleted your email.

[mieomeo]

I got 50BTC in my account and 11 more were coming right before I couldn't log in .
I notice that I'm not the only one who got this problem. At least one of my friends got it too, at the same time as I did, just some hours before mtgox down !

[Litt]

although MtGox have been late in returning my emails in the past. They have responded to each and every single one of them even if they were related to the same issue and I've sent email multiple times. They are not in this to scam people out of BTC, but to stay in business and make a fortune for the long haul. I highly highly doubt that 50btc is worth risking the position they have as a major exchange of btc. I'm sure that if most people other than the OP were in Mark's shoes, you wouldn't try to risk that for a measly $1000 worth of bitcoins. They've been in this since they were worth only pennies. Get real and be patient. So many kid with panties in a bunch crying because of growing pains that they were told to expect many times.