8 days ago I made Lumens (STR) withdrawal from poloniex.
And bad event hit me, transaction status: "Complete: Error" (no TX id, and I not received my withdrawal).
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fscontent.fjkt1-1.fna.fbcdn.net%2Fv%2Ft34.0-12%2F19458056_1766896469994854_1150952768_n.png%3Foh%3D135df685181dde230ae672712aee93c2%26oe%3D594FBDF7&t=665&c=b40R4ZRAhTDErQ)
After that incident I immediately create a ticket support #256972 , But the result is very disappointing, until now my ticket has not been replied by the support and my withdrawal status is still an error.
I don't work and only earn money from trading crypto currency, i also have a small capital (the withdrawal is my entire capital).
I feel ignored by poloniex, maybe for poloniex this is only a small value, they don't want to understand how suffering people like me.
Im worried if my lumens (STR) withdrawal error is long in process.
About the events lumens (STR) to be held on the 27th, we never know the impact of the event with the price of lumens (STR).
Currently my ticket has not been given a response since 8 days.
![](https://ip.bitcointalk.org/?u=http%3A%2F%2Fprntscr.com%2Ffpyktr&t=665&c=DS_y3m_zfA2TaQ)
For friends here who know the staff or owner of poloniex please help me to report this incident,
I have no income in these 2 days, I can only hope that god has a good plan for this incident.
My hope for crypto currency market:
Service and honesty are essential for common progress
If market support like this maybe many people who hesitate to join the crypto currency.
Thank you for reading my thread.
God Bless You