s8ndo (OP)
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Activity: 69
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June 24, 2017, 07:10:27 PM |
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I had a sell close on an altcoin and it shows as the last completed order in my history. However the proceeds from the sell are not in my BTC wallet.
I have no idea where this BTC has gone. I have raised a ticket with bittrex support but getting no answers.
It all rather strange, anyone ever had this issue?
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styca
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June 24, 2017, 07:33:21 PM |
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Sounds odd. I've never had any problems with Bittrex.
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2012
Legendary
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Activity: 1526
Merit: 1003
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June 24, 2017, 07:39:55 PM |
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I also using bittrex from a long time ago but never had such kind of issue first you have to look into wallets and check it carefully history of deposit and withdraw. If you don't use 2fa than nobody can't withdraw without email confirmation.
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s8ndo (OP)
Newbie
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Activity: 69
Merit: 0
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June 24, 2017, 07:46:53 PM |
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nothing has been withdrawn. The proceeds of the sell should be in the btc wallet but they are not. I have 2fa enabled
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Rabber
Member
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Activity: 64
Merit: 10
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June 24, 2017, 08:07:34 PM |
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That's strange. I have never had a problem with Bittrex. Are you sure it isn't in the reserved collum for a buy order?
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Fastpow
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June 24, 2017, 08:20:11 PM |
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I had a sell close on an altcoin and it shows as the last completed order in my history. However the proceeds from the sell are not in my BTC wallet.
I have no idea where this BTC has gone. I have raised a ticket with bittrex support but getting no answers.
It all rather strange, anyone ever had this issue?
For the love of god stop using that word every time some anomaly occurs. Just wait for bittrex support to respond and I am confident that it will work out. To me Bittrex is like the best exchange out there. Never had any problems with them whatsoever. |
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AztecGoldHero
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June 24, 2017, 08:54:54 PM |
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thats strange. ı had never have that kınd of problem. but you should thınk may be you made a mıstake. because lots of person makıng mıstake and thınkıng lıke they never do any mıstake. may be you wrote a wrong adress
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CanadianCryptos369
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Activity: 11
Merit: 0
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June 24, 2017, 09:16:59 PM |
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I started using Bittrex the other day and it worked fine. However, it did take a while for the BTC confirmations to process, and I also had to refresh the BTC wallet in Bittrex by clicking those circular arrows.
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JeffBrad12
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June 24, 2017, 09:36:16 PM |
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nothing has been withdrawn. The proceeds of the sell should be in the btc wallet but they are not. I have 2fa enabled
Have you checked the latest transaction history or withdraw? It looks there is a bug with your wallet account. But my best advice you can take the prove or screen whot about your problem and sending a ticket to the bittrex support. If you want to get the fast response from the team or directly speak with the bittrex team and try to join in the bittrex black group. Most of the people are having a problem with bittrex can try to speak with the team directly through his slack group. |
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jaberwock
Legendary
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Activity: 2548
Merit: 1073
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June 24, 2017, 09:41:29 PM |
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I've never faced any problem with Bittrex and you is the first one to relate a problem with them, that I see. To see what you have, click in wallets then check "hide zero balances", if you have something in your old coin, either as balance or pending order, it will show where you have balances, either available or pending in an order. Maybe your order still is not 100% executed, or you somehow sold in the wrong market  |
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khufuking
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June 24, 2017, 09:45:54 PM |
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It is really became annoying I saw this words ( bittrex scam ) a lot lately most from newbie accounts and everyone of this was based on nothing .
Did you try email support first ? did you log out and in again ? It might be just a bug ! . I will tell you one thing sites like Bittrex , poloniex , ect
IF they turn scam ever trust me you will not be the one to discover it with just few altcoins . And if they ever scam it will not be just few coins
that they are already making in few mins or maybe seconds without scamming.
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erikalui
Legendary
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Activity: 2632
Merit: 1094
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June 24, 2017, 09:48:56 PM |
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nothing has been withdrawn. The proceeds of the sell should be in the btc wallet but they are not. I have 2fa enabled
Are you sure it has been completed? It's really strange that the BTC did not appear in your wallet as this process is instant. I guess it may take a while or the wallet of that altcoin must be under construction. The support should answer you soon as they never have any such issues. |
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s8ndo (OP)
Newbie
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Activity: 69
Merit: 0
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June 29, 2017, 12:36:58 PM |
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Still no response from bittrex for a ticket i raised 5 days ago!!!
Basically my BTC wallet has still not been credited with the BTC proceeds from the sell of MEME coin
Thanks
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khufuking
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June 29, 2017, 01:33:18 PM |
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Are you sure you actually sold your coins ? I know this might be dump question but it happen with me before on different exchange i thought i sold my coins and spent the whole day trying to figure where it went and turned out i did not sell them because i miss write the price when trying to sell and it went to pending orders .
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Beparanf
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June 29, 2017, 01:39:09 PM |
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Still no response from bittrex for a ticket i raised 5 days ago!!!
Basically my BTC wallet has still not been credited with the BTC proceeds from the sell of MEME coin
Thanks
Provide some proofs like screenshot of your sell history as well as your balance history so that your claim will be valid. I used trex for 2 years and I never encounter this kind of problem. Check your orders, Maybe you overlook your sell order is not been completed and still pending. |
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s8ndo (OP)
Newbie
Offline
Activity: 69
Merit: 0
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June 29, 2017, 02:25:25 PM |
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Still no response from bittrex for a ticket i raised 5 days ago!!!
Basically my BTC wallet has still not been credited with the BTC proceeds from the sell of MEME coin
Thanks
Provide some proofs like screenshot of your sell history as well as your balance history so that your claim will be valid. I used trex for 2 years and I never encounter this kind of problem. Check your orders, Maybe you overlook your sell order is not been completed and still pending. Jesus, yes the order is complete. IT IS IN THE COMPLETE SECTION!!! It shows the BTC value of the proceeds from the sale but the BTC never came into my BTC wallet I have sent the screenshot to bittrex support. That was 5 days ago and they haven't even acknowledged me |
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arbitrage
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June 30, 2017, 06:47:27 PM |
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Can you post pictures here so your claims can get references. I presume that this is some mistake or error. Also in every case inform them who knows maybe can be some bug or something similar. In meanwhile please avoid words such as scam or fraud, those are very heavy words.
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senyorito123
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July 01, 2017, 10:19:41 AM |
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Still no response from bittrex for a ticket i raised 5 days ago!!!
Basically my BTC wallet has still not been credited with the BTC proceeds from the sell of MEME coin
Thanks
Provide some proofs like screenshot of your sell history as well as your balance history so that your claim will be valid. I used trex for 2 years and I never encounter this kind of problem. Check your orders, Maybe you overlook your sell order is not been completed and still pending. Jesus, yes the order is complete. IT IS IN THE COMPLETE SECTION!!! It shows the BTC value of the proceeds from the sale but the BTC never came into my BTC wallet I have sent the screenshot to bittrex support. That was 5 days ago and they haven't even acknowledged me If they doesn't acknowledge your problem much better if you leave a post on scam accusation section since you have a evidence that you hasn't been watch by them eventhough you have encounter some error regarding to their service. Or much better if you give them an ultimatum and have a private talk with them since patience is needed here mate and I think bittrex is so busy for other things around here. |
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chiznitz
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July 01, 2017, 12:44:44 PM |
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You can join our slack and post your ticket # in customer-support. http://slack.bittrex.comIt is highly doubtful that there is anything wrong with your account. This is most likely the case of a partially executed order that delivered the funds to your account, which were then used on another order before the original order fully closed. Ryan @ Bittrex |
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spngebob
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July 01, 2017, 07:17:23 PM |
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I am using bittrex for some time and I have never experienced any problems with them.
We can't do nothing much here to help you, you should wait for their support to answer although 5 days is a long time. You have several options - wait for support to answer, send them another ticket, ask this question in their announcement thread or open scam accusation with all proofs.
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