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Thank you for the heads up, I will also see if your case/suggestion is sufficient to receive a bug bounty for improvement of our services, if so, our support will get back to you shortly. (However, kindly, note, that this is not a promise: FortuneJack reserves the right to reward players for their input and effort in improving our service as we see fit.)
I sent email to support yesterday regarding this issue, but to be honest it would be nice if they send bug bounty to OP
First thing, I do not like about their service too, although they have a lot of nice games there but because of its bad service, it makes me never played on this site.
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What do you mean when you say bad service? Bad service like 0-24 live support, or bad service like fast withdrawals with their fee, or bad service like lots of nice promotions, jackpots, bonuses, contests etc etc?