Shapeshift is definitely a legit company and they have dealt with way more than 44 litecoins in the past. In fact their average daily volume is counted in hundreds and thousands of bitcoins, not a few bitcoins. It could be an error with their bitcoin wallet, i'm not sure how they would send you a false blockchain tx id though, maybe it's a bug or something that they don't know about.
What I suggest you do:
1. Wait patiently for your request to be handled. Trust me, they will handle it eventually.
2. PM their forum account:
https://bitcointalk.org/index.php?action=profile;u=3148253. Comment on their announcement thread.
There is just so many bitcoin public personalities out there involved with shapeshift.io, they wouldn't risk their reputation for a measly 44 LTC. Chill out. Bestchange is simply a platform for you to find the best exchanger available, and shapeshift i'd say is one of the most trusted. They've done nothing wrong.
Hello bro , thanks for your reply
i messaged them on their profile but nothing !
many people tell me they are legit company but what is happening here?
maybe they don't have support?
*then why they have support system !!!
maybe their support don't understand the errors and can't solve issues ?
*what they are doing in money exchange website ?
maybe their system is full automatic and they can't deal with errors or they don't have permission ?
*then they contact someone with permission to manually send ?
my situation is really bad 7-8 days with no pocket money
the eid al fatter (Muslim Christmas ) passed and i didn't buy anything or go anywhere .
