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Author Topic: Change never returned to wallet, didn't appear in transfer either?  (Read 392 times)
nabe (OP)
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June 28, 2017, 02:48:51 AM
 #1

I preformed one of my first bitcoin actions in transferring an amount of coins that was about 35 USD to another wallet. I made a mistake and put a high transfer fee, but it still said I should receive about .0140 coins in the other wallet. The problem is, only .002 coins ended up going to that wallet, and a "change" was made of .01 bitcoins.

The problem is, that "change" address is not under either of my wallets, so it's just completely gone at this point. Anything I can do to recover it?

blockchain: https://blockchain.info/tx/74d4b98d59417d9a5ced7bf41634bf58d1cecef444253f72c098ede1ee745a38
transaction:
http://puu.sh/ww3tB/ddf145e41e.png
sender wallet:
https://puu.sh/ww0YF/520c2d8db3.png
BitcoinNewsMagazine
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June 28, 2017, 03:54:17 AM
 #2

What wallet were you sending from, and what was the destination wallet? On phone, desktop, browser some more information could help. Could you have malware on your computer that hijacked the destination address?

kolloh
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June 28, 2017, 04:30:41 AM
 #3

0.01421713 was the total amount of bitcoin sent and it was sent to two different addresses. The 0.01 may not have been sent to a change address and may have been part of the original send.

You could try going to the console and typing
Code:
ismine("17WKE5BaPsoFZqFqajMNinBCQCoq3GBMwU")

To verify if that address is yours or belongs to another wallet. Your wallet looks like a two factor wallet though so it looks like this was sent to someone else.

A little bit more information on how you created the transaction would likely be helpful.
HCP
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June 28, 2017, 08:06:50 AM
Last edit: November 15, 2023, 09:01:54 AM by HCP
 #4

This screenshot: http://puu.sh/ww3tB/ddf145e41e.png

shows that the amount you were sending was: 0.01270713 BTC

It has used 1 input, so that input would have been the total balance of the wallet... 0.01421713 BTC. As you have already said, you used a "high fee", which was a total of 0.00151 BTC. It looks like this has been sent from a MultiSig address... was it a 2FA wallet? I'm guessing it is a 2FA wallet because your 2nd screenshot (https://puu.sh/ww0YF/520c2d8db3.png) shows the the TrustedCoin logo in the bottom right corner.

Did you have prepaid transaction credits? or were you just using "pay as you go"... if you didn't have credit, then TrustedCoin automatically adds a 2nd output to your transaction... but it is only supposed to be like 0.0005 BTC per transaction... but maybe it is a hiccup with TrustedCoin and their fee charging? Did you prebuy a bunch of transaction credit or something? They charge 100x 0.0001 BTC (= 0.01) if you prebuy 100 credits... so maybe you clicked the "buy" button by mistake?



If you click the TrustedCoin logo in the bottom right corner, do you see that you now have like 99 transaction credit? If so, you might want to contact TrustedCoin support and see if they can help (and or maybe refund you?)

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nabe (OP)
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June 28, 2017, 09:42:13 AM
 #5

What wallet were you sending from, and what was the destination wallet? On phone, desktop, browser some more information could help. Could you have malware on your computer that hijacked the destination address?

I was sending from one desktop PC to another, sending from "385HFefmM2dR42jougV71w5wKQdvHo2zR3" to "1H2BxhzBc2iQ9g2Mn19kUCG51MZpF7tisx". Both wallets were also electrum. As for malware? I don't see any reason I would have any.

0.01421713 was the total amount of bitcoin sent and it was sent to two different addresses. The 0.01 may not have been sent to a change address and may have been part of the original send.

You could try going to the console and typing
Code:
ismine("17WKE5BaPsoFZqFqajMNinBCQCoq3GBMwU")

To verify if that address is yours or belongs to another wallet. Your wallet looks like a two factor wallet though so it looks like this was sent to someone else.

A little bit more information on how you created the transaction would likely be helpful.

I was transfering from one wallet to another, with both wallets being mine running on two separate PCs. I entered only one address during the send command, that being the address that recieved the .002. I've tried the ismine code in both wallets for the address that got the .01 change, and it is owned by neither wallet.

This screenshot: http://puu.sh/ww3tB/ddf145e41e.png

shows that the amount you were sending was: 0.01270713 BTC

It has used 1 input, so that input would have been the total balance of the wallet... 0.01421713 BTC. As you have already said, you used a "high fee", which was a total of 0.00151 BTC. It looks like this has been sent from a MultiSig address... was it a 2FA wallet? I'm guessing it is a 2FA wallet because your 2nd screenshot (https://puu.sh/ww0YF/520c2d8db3.png) shows the the TrustedCoin logo in the bottom right corner.

Did you have prepaid transaction credits? or were you just using "pay as you go"... if you didn't have credit, then TrustedCoin automatically adds a 2nd output to your transaction... but it is only supposed to be like 0.0005 BTC per transaction... but maybe it is a hiccup with TrustedCoin and their fee charging? Did you prebuy a bunch of transaction credit or something? They charge 100x 0.0001 BTC (= 0.01) if you prebuy 100 credits... so maybe you clicked the "buy" button by mistake?

https://i.imgur.com/HL8mMyj.png

If you click the TrustedCoin logo in the bottom right corner, do you see that you now have like 99 transaction credit? If so, you might want to contact TrustedCoin support and see if they can help (and or maybe refund you?)

http://puu.sh/wwhK5/08d2030d2b.png
It does say I have 99 prepaid left, could this be what charged it? I never hit buy though that's not presented to me in the box.

The thing about the address though that recieved the .01 bitcoins is that it has 0 previous transactions, (https://blockchain.info/address/17WKE5BaPsoFZqFqajMNinBCQCoq3GBMwU) wouldn't a trusted coinaddress have more?
Muhammed Zakir
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June 28, 2017, 10:55:47 AM
 #6

  -snip-
This screenshot: http://puu.sh/ww3tB/ddf145e41e.png

shows that the amount you were sending was: 0.01270713 BTC

It has used 1 input, so that input would have been the total balance of the wallet... 0.01421713 BTC. As you have already said, you used a "high fee", which was a total of 0.00151 BTC. It looks like this has been sent from a MultiSig address... was it a 2FA wallet? I'm guessing it is a 2FA wallet because your 2nd screenshot (https://puu.sh/ww0YF/520c2d8db3.png) shows the the TrustedCoin logo in the bottom right corner.

Did you have prepaid transaction credits? or were you just using "pay as you go"... if you didn't have credit, then TrustedCoin automatically adds a 2nd output to your transaction... but it is only supposed to be like 0.0005 BTC per transaction... but maybe it is a hiccup with TrustedCoin and their fee charging? Did you prebuy a bunch of transaction credit or something? They charge 100x 0.0001 BTC (= 0.01) if you prebuy 100 credits... so maybe you clicked the "buy" button by mistake?



If you click the TrustedCoin logo in the bottom right corner, do you see that you now have like 99 transaction credit? If so, you might want to contact TrustedCoin support and see if they can help (and or maybe refund you?)

http://puu.sh/wwhK5/08d2030d2b.png
It does say I have 99 prepaid left, could this be what charged it? I never hit buy though that's not presented to me in the box.

It is quite possible that you clicked it accidentally!

The thing about the address though that recieved the .01 bitcoins is that it has 0 previous transactions, (https://blockchain.info/address/17WKE5BaPsoFZqFqajMNinBCQCoq3GBMwU) wouldn't a trusted coinaddress have more?

Nah, it was most probably sent to a new address! Many sites/companies do it. Usually, to prevent from tracking/spying their financial details (or make it harder).

HCP
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June 28, 2017, 11:35:19 PM
 #7

It does say I have 99 prepaid left, could this be what charged it? I never hit buy though that's not presented to me in the box.

The thing about the address though that recieved the .01 bitcoins is that it has 0 previous transactions, (https://blockchain.info/address/17WKE5BaPsoFZqFqajMNinBCQCoq3GBMwU) wouldn't a trusted coinaddress have more?
Then the most logical explanation is that you have accidentally clicked the BUY button at some point prior to sending this transaction. If you contact TrustedCoin and explain what has happened, they might be able to help out. They do say they are non-refundable but you can transfer them to another account all at once...
Prepaid transaction credits are non-refundable but can be transferred (all at once, not 1-by-1) to another account.

so maybe you can resell the credit to another Electrum 2FA user and try and recoup some of your money?

as for the address being unused... that is how most "commercial" wallets work... generate a new address for each transaction (or user) so they can automatically assign the credit/payment to the correct user account.

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..CASINO....SPORTS....RACING..
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