Avalon Bulk Chip Order Confirmation Email

[emanymton]

hi there,

I ordered 10k chips from avalon and in the email it says:

1 You must make a payment within 8 hours, or your order will be cancelled
2 As soon as your payment is received in full you will receive email confirmation with order delivery details.

I was wondering if anybody else who made a bulk purchase actually received the confirmation email after making payment?

I've sent emails to both info@avalon-asic.com and ngzhang@avalon-asic.com and neither have replied.

Any help would be appreciated as it's pretty uncomfortable having that much money tied up without even a confirmation email.

[grue]

I've sent emails to both info@avalon-asic.com and ngzhang@avalon-asic.com and neither have replied.

they never respond to emails nor do they respond to tickets.

[John (John K.)]

hi there,

I ordered 10k chips from avalon and in the email it says:

1 You must make a payment within 8 hours, or your order will be cancelled
2 As soon as your payment is received in full you will receive email confirmation with order delivery details.

I was wondering if anybody else who made a bulk purchase actually received the confirmation email after making payment?

I've sent emails to both info@avalon-asic.com and ngzhang@avalon-asic.com and neither have replied.

Any help would be appreciated as it's pretty uncomfortable having that much money tied up without even a confirmation email.

I've sent emails to both info@avalon-asic.com and ngzhang@avalon-asic.com and neither have replied.

they never respond to emails nor do they respond to tickets.

+1.

I've ordered the 10k chips too - only got the first email and not the confirmation email that they state. However, the status on my account did change immediately after a confirmation was in, so I'm assuming everything is fine at their end. I have asked others about this, and it seems to be an old bug with their buggy system. 

[emanymton]

they never respond to emails nor do they respond to tickets.

Yeah I wasn't expecting any reply but I thought I'd try them first before I start bothering the forum.

I've ordered the 10k chips too - only got the first email and not the confirmation email that they state. However, the status on my account did change immediately after a confirmation was in, so I'm assuming everything is fine at their end. I have asked others about this, and it seems to be an old bug with their buggy system. 

Glad to know I'm not the only one, this puts my mind at ease, is your order status "chips ordered"?

[John (John K.)]

they never respond to emails nor do they respond to tickets.

Yeah I wasn't expecting any reply but I thought I'd try them first before I start bothering the forum.

I've ordered the 10k chips too - only got the first email and not the confirmation email that they state. However, the status on my account did change immediately after a confirmation was in, so I'm assuming everything is fine at their end. I have asked others about this, and it seems to be an old bug with their buggy system. 

Glad to know I'm not the only one, this puts my mind at ease, is your order status "chips ordered"?

Yeah - it turned from 'Order on hold (or something like that)' to 'Processing' once the confirmation was in, and is currently at 'chips ordered'.

[emanymton]

they never respond to emails nor do they respond to tickets.

Yeah I wasn't expecting any reply but I thought I'd try them first before I start bothering the forum.

I've ordered the 10k chips too - only got the first email and not the confirmation email that they state. However, the status on my account did change immediately after a confirmation was in, so I'm assuming everything is fine at their end. I have asked others about this, and it seems to be an old bug with their buggy system. 

Glad to know I'm not the only one, this puts my mind at ease, is your order status "chips ordered"?

Yeah - it turned from 'Order on hold (or something like that)' to 'Processing' once the confirmation was in, and is currently at 'chips ordered'.

Thanks very much for the prompt reply John 

Now that I know my chips are definitely ordered I can concentrate on what I'm going to do with them after they arrive 

[steamboat]

I'm in the same boat. Last I checked it was in "processing". I'll see if its updated to ordered.

[Dabs]

I can't wait to see my order status. But you guys "stole" all the chips. hehe. (just kidding.)

[steamboat]

they never respond to emails nor do they respond to tickets.

Yeah I wasn't expecting any reply but I thought I'd try them first before I start bothering the forum.

I've ordered the 10k chips too - only got the first email and not the confirmation email that they state. However, the status on my account did change immediately after a confirmation was in, so I'm assuming everything is fine at their end. I have asked others about this, and it seems to be an old bug with their buggy system. 

Glad to know I'm not the only one, this puts my mind at ease, is your order status "chips ordered"?

Yeah - it turned from 'Order on hold (or something like that)' to 'Processing' once the confirmation was in, and is currently at 'chips ordered'.

Can confirm the same for mine.