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Question: Cannot access coins in wallet
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Author Topic: Help recovering wallet  (Read 390 times)
treezus (OP)
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June 29, 2017, 09:20:05 PM
 #1

I apologize in advance for my lack of knowledge with Electrum. Late 2015 I created a wallet and deposited some BTC. I have a piece of paper
with the seed phrase but no 'password' as it asks me for now but I do have a PIN code. I have tried all other passwords I can think of/have
written down but none seem to work. Tried restoring from seed and that doesn't work either(/unsure if doing this part correctly). I'm sure
at some point I uninstalled Electrum and re-installed recently, does it have something to do with an older version? Thanks
TryNinja
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June 29, 2017, 10:02:14 PM
Last edit: June 29, 2017, 10:12:31 PM by TryNinja
 #2

I apologize in advance for my lack of knowledge with Electrum. Late 2015 I created a wallet and deposited some BTC. I have a piece of paper
with the seed phrase but no 'password' as it asks me for now but I do have a PIN code. I have tried all other passwords I can think of/have
written down but none seem to work. Tried restoring from seed and that doesn't work either(/unsure if doing this part correctly). I'm sure
at some point I uninstalled Electrum and re-installed recently, does it have something to do with an older version? Thanks
That's weird. I believe your wallet shouldn't need a password if you just restored using the seed phrase.
Are you sure you used Electrum to generate the wallet you are trying to recover?

Quote
I have forgotten my password. What can I do?
It is not possible to recover your password. However, you can restore your wallet from its seed phrase, and choose a new password. If you lose both your password and your seed, there is no way to recover your money. This is why we ask you to save your seed phrase on paper.
http://docs.electrum.org/en/latest/faq.html

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john2231
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June 29, 2017, 10:28:29 PM
 #3

I apologize in advance for my lack of knowledge with Electrum. Late 2015 I created a wallet and deposited some BTC. I have a piece of paper
with the seed phrase but no 'password' as it asks me for now but I do have a PIN code. I have tried all other passwords I can think of/have
written down but none seem to work. Tried restoring from seed and that doesn't work either(/unsure if doing this part correctly). I'm sure
at some point I uninstalled Electrum and re-installed recently, does it have something to do with an older version? Thanks
Is it a wallet with 2 factor authentication?
Maybe the pin is for 2fa that is why its asking.. if you added a email for 2fa you can receive your 2fa in your email..
if still not working it is different issue never had that issue before..
But I think you can use your electrum seed in blockchain to recover bitcoin.
HI-TEC99
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June 29, 2017, 11:26:18 PM
 #4

I apologize in advance for my lack of knowledge with Electrum. Late 2015 I created a wallet and deposited some BTC. I have a piece of paper
with the seed phrase but no 'password' as it asks me for now but I do have a PIN code. I have tried all other passwords I can think of/have
written down but none seem to work. Tried restoring from seed and that doesn't work either(/unsure if doing this part correctly). I'm sure
at some point I uninstalled Electrum and re-installed recently, does it have something to do with an older version? Thanks

You don't need the password to recover from seed. I think there was a change in the recent electrum wallet versions that makes them ask for a password for a new wallet by default.

If you leave the password field blank when creating a "restore from seed" wallet it shouldn't ask for a password when you use it.
treezus (OP)
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June 30, 2017, 12:03:20 PM
 #5

I apologize in advance for my lack of knowledge with Electrum. Late 2015 I created a wallet and deposited some BTC. I have a piece of paper
with the seed phrase but no 'password' as it asks me for now but I do have a PIN code. I have tried all other passwords I can think of/have
written down but none seem to work. Tried restoring from seed and that doesn't work either(/unsure if doing this part correctly). I'm sure
at some point I uninstalled Electrum and re-installed recently, does it have something to do with an older version? Thanks
Is it a wallet with 2 factor authentication?
Maybe the pin is for 2fa that is why its asking.. if you added a email for 2fa you can receive your 2fa in your email..
if still not working it is different issue never had that issue before..
But I think you can use your electrum seed in blockchain to recover bitcoin.

I will look into these suggestions. I'm at work but will try later. I don't understand how I still have this 'default wallet' after reinstalling.
HI-TEC99
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June 30, 2017, 03:29:34 PM
 #6

I apologize in advance for my lack of knowledge with Electrum. Late 2015 I created a wallet and deposited some BTC. I have a piece of paper
with the seed phrase but no 'password' as it asks me for now but I do have a PIN code. I have tried all other passwords I can think of/have
written down but none seem to work. Tried restoring from seed and that doesn't work either(/unsure if doing this part correctly). I'm sure
at some point I uninstalled Electrum and re-installed recently, does it have something to do with an older version? Thanks
Is it a wallet with 2 factor authentication?
Maybe the pin is for 2fa that is why its asking.. if you added a email for 2fa you can receive your 2fa in your email..
if still not working it is different issue never had that issue before..
But I think you can use your electrum seed in blockchain to recover bitcoin.

I will look into these suggestions. I'm at work but will try later. I don't understand how I still have this 'default wallet' after reinstalling.

It's probably because electrum puts its wallet files in a folder that's hidden in windows, and when you uninstall electrum that folder doesn't get deleted. When you install a new version of electrum it looks in that folder, finds the old wallet file and opens it.

Try downloading and installing the portable version of electrum. That doesn't put its wallet files in the folder that's hidden in windows. It puts them into the same folder it's run from.

https://electrum.org/#download
treezus (OP)
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June 30, 2017, 06:09:59 PM
 #7

I apologize in advance for my lack of knowledge with Electrum. Late 2015 I created a wallet and deposited some BTC. I have a piece of paper
with the seed phrase but no 'password' as it asks me for now but I do have a PIN code. I have tried all other passwords I can think of/have
written down but none seem to work. Tried restoring from seed and that doesn't work either(/unsure if doing this part correctly). I'm sure
at some point I uninstalled Electrum and re-installed recently, does it have something to do with an older version? Thanks
Is it a wallet with 2 factor authentication?
Maybe the pin is for 2fa that is why its asking.. if you added a email for 2fa you can receive your 2fa in your email..
if still not working it is different issue never had that issue before..
But I think you can use your electrum seed in blockchain to recover bitcoin.

I will look into these suggestions. I'm at work but will try later. I don't understand how I still have this 'default wallet' after reinstalling.

It's probably because electrum puts its wallet files in a folder that's hidden in windows, and when you uninstall electrum that folder doesn't get deleted. When you install a new version of electrum it looks in that folder, finds the old wallet file and opens it.

Try downloading and installing the portable version of electrum. That doesn't put its wallet files in the folder that's hidden in windows. It puts them into the same folder it's run from.

https://electrum.org/#download

So I've installed the portable version and restored from the seed I have on paper and I dont believe it but it has worked! Thank you so much I have been trying to figure this out
for ages. Odd how this worked but I cant complain.
HI-TEC99
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June 30, 2017, 06:25:14 PM
Last edit: June 30, 2017, 07:30:18 PM by HI-TEC99
 #8

I apologize in advance for my lack of knowledge with Electrum. Late 2015 I created a wallet and deposited some BTC. I have a piece of paper
with the seed phrase but no 'password' as it asks me for now but I do have a PIN code. I have tried all other passwords I can think of/have
written down but none seem to work. Tried restoring from seed and that doesn't work either(/unsure if doing this part correctly). I'm sure
at some point I uninstalled Electrum and re-installed recently, does it have something to do with an older version? Thanks
Is it a wallet with 2 factor authentication?
Maybe the pin is for 2fa that is why its asking.. if you added a email for 2fa you can receive your 2fa in your email..
if still not working it is different issue never had that issue before..
But I think you can use your electrum seed in blockchain to recover bitcoin.

I will look into these suggestions. I'm at work but will try later. I don't understand how I still have this 'default wallet' after reinstalling.

It's probably because electrum puts its wallet files in a folder that's hidden in windows, and when you uninstall electrum that folder doesn't get deleted. When you install a new version of electrum it looks in that folder, finds the old wallet file and opens it.

Try downloading and installing the portable version of electrum. That doesn't put its wallet files in the folder that's hidden in windows. It puts them into the same folder it's run from.

https://electrum.org/#download

So I've installed the portable version and restored from the seed I have on paper and I dont believe it but it has worked! Thank you so much I have been trying to figure this out
for ages. Odd how this worked but I cant complain.


It's probably because there is a wallet file in a hidden windows folder. If you want to look inside the hidden folder then follow the instructions in the quote. A folder should open afterwards, and somewhere inside it there should be a file named default_wallet that was causing the problem.

The portable version of electrum doesn't look at that folder, but the install-able version does.


Quote

Copy this line of text.

%appdata%\Electrum

Click the windows start button, then paste the line of text into the search box that appears, then press your enter key to open the hidden folder.

This is what the search box should look like after pasting the line of text into it.



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