The worst support

[BitPokerio]

Who has the worst support in industry? My vote is for polo.

[Xavofat]

Coinbase is up there as well.  I recall reading about a case of someone who got their funds stolen from Coinbase, and the support still didn't respond for over a week.

All crypto related customer service teams are absolutely appalling.

[unamis76]

There's a Service Discussion section for these kind of things...

[nzhu]

Who has the worst support in industry? My vote is for polo.

Polo. Pathetic.

[U2]

Blockchain.info, shit, coinbase is ok but they are slow. Polo is sssslow. Like, 5-7 business days for a complicated ticket. Bittrex is usually good but I did have a ticket that was "lost" for a while and I ended up opening a new one that got resolved within a few days. Xapo, not bad really. I didn't have an issue with their speed.

[dquancey]

Had good support from Blockchain.info and Polo to be honest.

Best support I've had was from Bittrex.

Not sure who the worst support would be, I have had issues with users on here before and staff wouldn't hand over their IP/Email even though I proved I'd been scammed, so maybe Bitcointalk staff 

[tabas]

Blockchain.info, shit

I have a good experience with blockchain.info's support but they haven't helped me out with my problem. The solution came from someone here on forum and I just followed the steps he made for that tutorial. I guess the one that has worst support is yobit.

[sweetdesirez]

Who has the worst support in industry? My vote is for polo.

Everyone has different experiences with different providers, The one who is good in my eyes need not necessarily be good for others, and there is no universal metric to define them in one word. OP should have asked for the worst experience one had, it would have been enjoyable and educative to read all the experiences.

[veleten]

worst support?
think Yobit wins in this nomination hands down,head and shoulders "above" the rest
sometimes you can feel like you are throwing coins into a wishing well when you send them support tickets
other than that-cool exchange

[machinek20]

I have to agree yobit support is kind of disappointing, I think the support in that site is not active, it took a very long time to response and sometimes there are no response at all, if from casino I got a bad experience from fortunejack

[bL4nkcode]

I must have to agree too that yobit is the worst support ever than those mentioned sites, their support takes weeks and even month/s before they contacted you back with the support ticket you made thats why you need to avoid this exchange so you can't experience what others did before.

[aTriz]

Who has the worst support in industry? My vote is for polo.

1. Poloniex
2. Yobit
3. Coinbase
4. Changelly(though their customer support is actually quite active, but there are just so many issues).

I must have to agree too that yobit is the worst support ever than those mentioned sites, their support takes weeks and even month/s before they contacted you back with the support ticket you made thats why you need to avoid this exchange so you can't experience what others did before.

Yobit has definitely never been above median for customer support, and nor have they improved over the years even though there are hundreds if not thousands of accusations opened against them for crappy customer support. But, poloniex right now is on a different level. It's evident that they are trying to end all communication between the staff and the customers, by removing the trollbox, delaying withdrawals and deposits, customer support never responding to anything. At least yobit is willing to take on new shitcoins for a fee, poloniex doesn't even open new markets anymore.

[Herbert2020]

being slow to answer is bad but i wouldn't call it "worse support" because at least they answer you at some point and your problem will be fixed eventually.

a worst support in my opinion is when they not only never answer you but also they don't care and they don't fix the problems. and with that definition you have Yobit as your only candidate. 90% of their wallets are dead and they have countless wallets listed. the remaining 10% wallets only have funds in a handful of them such as bitcoin, litecoin, dogecoin and the rest are either empty or fake. good luck getting an answer apart from "it will be fixed soon" out of them

[jorneyflair]

Who has the worst support in industry? My vote is for polo.

Yeah, i think polo and yobit probably ties as being first place. Polo might be winning be a small margin though.

Poloniex actually used to have extremely good customer support until like last month, really. Then they started to have deposit and withdrawal trouble, and they removed the trollbox... At least yobit has a trollbox, even though they banhammer you without any reasoning.

being slow to answer is bad but i wouldn't call it "worse support" because at least they answer you at some point and your problem will be fixed eventually.

a worst support in my opinion is when they not only never answer you but also they don't care and they don't fix the problems. and with that definition you have Yobit as your only candidate. 90% of their wallets are dead and they have countless wallets listed. the remaining 10% wallets only have funds in a handful of them such as bitcoin, litecoin, dogecoin and the rest are either empty or fake. good luck getting an answer apart from "it will be fixed soon" out of them

Yobit responds to you if you are someone willing to pay 0.1 BTC to list a pump and dump coin

[jaceefrost]

I must have to agree too that yobit is the worst support ever than those mentioned sites, their support takes weeks and even month/s before they contacted you back with the support ticket you made thats why you need to avoid this exchange so you can't experience what others did before.

Same thoight. Yobit takes even month based on my experience just to fix an issue I encountered on trading. Responses are not professional and bad custkmer service overall. Next is polo and their security is becommkng shitty. I haven't tried other exchanges besides this two and bittrex and c-cex but I never encountered problem in the two so yea.

[SHawk]

The worst of all exchange services is poloniex, they can processed one ticket for a whole month without any apology, the best thing is never to have any problem using their service.

My best exchange service is c-cex because they have an outstanding support system.

[Nrcewker]

you vote POLONIEX, that because you never use biter.

[TrissMerigold]

Who has the worst support in industry? My vote is for polo.

there are plenty of them on my experience , polo , coinbase , mercatox , sportsbet.io , cloudbet i personally never use that site again , i know they are busy but i think its not reliable at all , worst case its possible to lose your money on that site im just spent my time online only to post in btt forum

[sulendra12]

After Poloniex closed the chatbox/trollbox. Their support really shit and it takes a long time to reply the ticket which is really a bad thing for the big site like Poloniex. While Bittrex is okay for me, it takes 1-3 days to get the reply.

As for Yobit, their support is the worst from those 3 big exchanges.

[Olivious]

Almost all of the exchange site are bad in support, they might be busy but still its not an excuse to answer our questions and problems.
Theyre replying instantly if you want to list a new coin and pay.