Hi @professorchaos The website lacks contact information so that people can contact you. Even the whois information is under privacy protection which is suspicious why any legitimate business would do so. Since bitcoin and other digital currencies are irreversible, and you are selling physical products, buyers should be given the option of verifying your physical presence.
Our website is run by just 3 people and we all have full time jobs, so we can't give a phone number for people to call. We have an email address for people to contact... average response time is under 6 hours.
I understand crypto is irreversible, that is why we offer Paypal as well. We give our customers the option to choose how to pay. As far the whois goes, there is no physical address. Currently we are awaiting our approval for the LLC we applied for... privacy information will be removed and our company information will be added to the ICANN WHOIS search results once we've been approved.
If you have any other questions please feel free to ask.