Thanks for the replies, but in that case, how can i take my coins from the poloniex account? I have to convert them into bitcoins again?
I want to buy other coins beside bitcoins and stored them in my blockchain.infi account, isns´t that possible?
Best regards
You cannot use blockchain.info for storing or transacting other coins. Each coin has its own wallet. Keep emailing them. Poloneix has one of the worst customer services in the crypto currency space. Hopefully they will come through. I don't think they have turned scam yet
Tell them you made a mistake using the wrong wallet. It could be the case that they have tried sending you the coins but it is no working. Create the appropriate wallets for stellar Lumens and NEM, and notify them to correct the mistake. whenever this is sorted, move your coins elsewhere, polo whilst not scamming, may be about to. There are too many complaints about them recently.