Well...im sure its coming so I will just post it myself. I am done micro managing peoples workers. I set up the miners to the best setting I can. Ever one is different. Even machines with identical parts.
I had a 3k machine for ranlo working excellent..even thought it was only pulling 2.9mh\s not the 3k I have promised. Alot of this was due to the heat issue I have been fighting. I have some rigs de-tuned to help with stability. After granted remote access he has managed to crash it at least 3 to 4 times a day. The settings I had on cgminer are all messed up and now one of the cards is not running at full speed. I have been fixing and repairing these mistakes as best I can but I am done.
This is what I sent him and this is hes reply.
And by the way...it says "monitoring" not fix 24/7. It does not state I will do anything about down times caused by the owner.
-------- Original Message --------
Subject: Re: Card #2 - Read Me First
From: ********* *************
Date: Wed, July 10, 2013 8:02 am
To:
zif@hostedmining.comOn 7/10/2013 9:50 AM,
zif@hostedmining.com wrote:
Most of my other rigs have TV. The problem with TV is that unless you have a monitor plugged into the graphics card all you get when you remote to it is the black screen. I am going to try dummy plugs but they cost money. I had to order 75 ohm resistors so I can make my own. Still in process.
Its a real pain in the ass. I know its all about ROI and profit. But I should require everyone to ship me monitors and keyboards/mice. I swear to god i spend half the day walking around moving monitors and I/O equipment.
All of this is a lot of growing pains. I have been in business for less than 60 days and while its been alittle bumpy, I am making progress. I will have it all ironed out and working smoother in the next few weeks.
Basically this falls under the category of "setup" fee. If you change the settings that I set the machine up with, it is going to cost $100 for me to fix it. Also...working on modifying what I have stated about down time and monitoring. I am here all the time(mostly) but I do have other obligations as well. If you need the machine rebooted "after hours", ...a fee, If you change the miners settings and I have to fix it, ...a fee. I am basically "open" 10 to 10. If something needs done after that or before, ...a fee. I think you can see where I am going here. While I want you to enjoy your rig to the fullest I have to set some boundaries for OCD people like you.
-------- Original Message --------
Subject: Card #2 - Read Me First
From: ********* ************
Date: Wed, July 10, 2013 7:09 am
To:
zif@hostedmining.comAre the other rigs you have running (that don't have this problem) using
TeamViewer? If not, that could be the culprit.
I have already reverted back absolutely everything on the rig, including
ensuring that all processes are closed out, with no luck. I've even quit
using cgwatcher on it, and instead manually ran cgminer from command
line -- same thing.
The only change there should be from when it first started now is in the
cgminer.conf file, as I added a pool for FTC that has 0% fees. Past
that, everything should be just like it was.
If the other rigs do have TeamViewer, are they set up to run on Windows
startup? If not, you can close that out and see what happens (maybe it
is thinking the monitor is one monitor and the TV is a second one --
which would make sense, being that card 1 reads fine and card 2 reads
with the slower speeds).
Anyways, just throwing out ideas here...
My problem with these "fees" is that they are not stated on the site. In fact, check out this image:
https://hostedmining.com/zif33rs/images/Front_Page.png"24 hour worker monitoring."
From here:
https://www.hostedmining.com/Howitworks"...you enjoy the following: ... 24 hour hour[sic] monitoring maximizes your worker's up-time."
Now you're saying it's 10-10... and for the record, 24 hour monitoring should be 24 hours; taking days off should not be a part of that, as that is the opposite of the site's claims.
At this point I'm just going to have to decline. Please give me your LTC and FTC addresses and I will send you all of the earnings from both rigs. I am requesting a refund under false advertising between this and previous statements that were made in the past that I was willing to let go but can no longer do. (For the record, there were no mentions of fees based on changes prior, and the only reason I even started making changes was because of the immense downtime we were facing; when I start a project I don't let it go... and have spent many hours a day researching these exact issues).
I apologize for any inconvenience caused by all of this; I was just under the impression that what was offered was what was going to be delivered. At this point it's best to just split ways.
Thank you for the opportunity though and I wish you the best of luck with your business.
zif
