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Author Topic: BTCe to MtGox BTC transfer, 9 hours later, zero confirmations - support terrible  (Read 942 times)
ManBearPig
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May 10, 2013, 04:24:58 PM
 #1

So today's the day I get my coins back on to Gox, or so went the plan!

I seem to remember having the usual hour+ delay transferring BTC into BTCe from MtGox but I've been waiting 4 hours for a transfer in the other direction.

Blockchain shows 0 confirmations.

Yes of course I'm waiting for a response from support (in Russian-English) but can anyone shed any light on this please?

I tweet crypto nonsense: https://twitter.com/DunningKruger_
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joesmoe2012
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May 10, 2013, 05:31:37 PM
 #2

Do you have to confirm your withdraws from btc-e via e ail or phone?

This is a security feature which can be enabled.

ManBearPig
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May 10, 2013, 05:34:24 PM
 #3

Do you have to confirm your withdraws from btc-e via e ail or phone?

This is a security feature which can be enabled.

Yeah I received the confirmation email and it worked, as I Googled the Russian confirmation message.

I see other people had problems actually seeing the email in the first place.

I tweet crypto nonsense: https://twitter.com/DunningKruger_
joesmoe2012
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May 10, 2013, 07:02:38 PM
 #4

I wish they would put that in English.

Has it gone through yet?

ManBearPig
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May 10, 2013, 09:50:01 PM
 #5

No, nothing at all yet.

Have tweeted that this bad customer service will be reported on all my charts for the next few weeks, thousands of views to Bitcoin holders telling them that in case they didn't realise it: BTCe are crap.

Can't be good for business.

It's obvious that despite BTCe's benefits, it is after all second to MtGox, the closest thing we have to a 'real' exchange.

We need to get a professional exchange started and now. This is all just so amateur.

I tweet crypto nonsense: https://twitter.com/DunningKruger_
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