BEWARE! POLONIEX DEPOSIT ETH PROBLEM

[rpgmasters]

We’re very sorry to inform you that we are currently experiencing a momentary delay on deposits of this currency.


We are actively working to identify and resolve the problem as soon as possible.


Thank you for your patience and we’re sorry for the inconvenience, don’t hesitate to reply to this message if you have any question.


Sincerely,

Poloniex Support Team


same problem atm with ETH

[rpgmasters]

My money is still not credited, what should we do?

[BLNT]

Any updates from those whose transactions were not showing up on Poloniex?

I transferred 3.8 ETH into Poloniex about an hour ago. Sitting at 145 confirmations, but does not show yet. I suppose this is normal...

THANKS

Now 18 hours, and $1,200+ is in LIMBO.

I created a support ticket, but from what I see here I should just sit back and find something else to do (or be concerned with).

Lack of true regulation is a double edged sword...

[BLNT]

My money is still not credited, what should we do?

How long has it been for you, and what amount of ETH are you dealing with?

[rpgmasters]

My money is still not credited, what should we do?

How long has it been for you, and what amount of ETH are you dealing with?

14h passed, 10+ ETH ~ 3300$ ~

[A L I E N]

Sometimes I had also problems. For example had about 10 confirmation on bitcoin but in poloniex was zero balance. And only after long time past, I at last received it.
And they didnt answer on tickets. As we all know!!!
So now I prefer bittrex.

[ardentvolcanoes]

its been quite annoying seeing this continuous concerned about polo though they continue to be working but I'm sure they also losing some traders
since the problem starts I'm still using polo though I already place much bigger stake inside trex keeping good numbers of my alts inside that exchange.

[good13]

I think that problems began after 01/08/2017.
Here is confirmed payments from nanopool to polo that not on my account:
92   2017-08-24 02:52:34   0.200245542748 ETH   
Confirmed
91   2017-08-19 17:18:10   0.200976635776 ETH   
Confirmed
90   2017-08-16 00:55:29   0.201503530506 ETH   
Confirmed
89   2017-08-12 10:06:50   0.201553036885 ETH   
Confirmed
88   2017-08-08 17:33:15   0.200531100406 ETH   
Confirmed
87   2017-08-05 04:14:11   0.202107867764 ETH   
Confirmed

Here is info for the last one:
Transaction Information
Tools & UtilitiesToggle Dropdown
TxHash:0x75360380205a358df9e54c88e8627f21f1838750b73e17d74e30e6fdb4f6ed2cBlock Height:4195742 (15843 block confirmations)TimeStamp:4 days 7 hrs ago (Aug-23-2017 08:52:34 PM +UTC)From:0x52bc44d5378309ee2abf1539bf71de1b7d7be3b5 (Nanopool)To:0xaae0ac38c57990e6ebb6f1cf6564694994f9e089 Value: 0.200245542748478016 Ether ($69.28) Gas Limit: 50000 Gas Used By Txn: 21000 Gas Price: 0.000000004 Ether (4 Gwei) Actual Tx Cost/Fee: 0.000084 Ether ($0.03) Cumulative Gas Used: 168000 Nonce: 2857381

[gollygosh]

FYI
I sent 0.52 eth to Polo to see if I could trust them, results are in:-
1762 block confirmations
11 hours and 40 mins waiting for it to arrive
nothing showing in my Polo account.
Have been doing this for some years now and never really had these kinds of issues before with Polo, so just sharing my experience. If Polo doesn't sort this kind of thing out, then they will lose a lot of users, it's such a shame, they were so good at one point.

[chichidori]

FYI
I sent 0.52 eth to Polo to see if I could trust them, results are in:-
1762 block confirmations
11 hours and 40 mins waiting for it to arrive
nothing showing in my Polo account.
Have been doing this for some years now and never really had these kinds of issues before with Polo, so just sharing my experience. If Polo doesn't sort this kind of thing out, then they will lose a lot of users, it's such a shame, they were so good at one point.

Its 1 day 2 hours and my deposit is not yet credited to my account filed a ticket and just by looking around it might take a week or months before they will reply or read the ticket

[deepblue01]

FYI
I sent 0.52 eth to Polo to see if I could trust them, results are in:-
1762 block confirmations
11 hours and 40 mins waiting for it to arrive
nothing showing in my Polo account.
Have been doing this for some years now and never really had these kinds of issues before with Polo, so just sharing my experience. If Polo doesn't sort this kind of thing out, then they will lose a lot of users, it's such a shame, they were so good at one point.

Its 1 day 2 hours and my deposit is not yet credited to my account filed a ticket and just by looking around it might take a week or months before they will reply or read the ticket

lol i should read this post early. they are processing ETH deposit manually. really slow
already send 0,55 eth to polo wallet

[sflaherty]

Seriously wish I seen this thread before I sent 7.7 ETH into Polo an hour ago.

I been with these guys since the early days, I have no clue what happened to them but I will say this is very concerning, mine also did not show and I know from past experience they eventually fix issues but take months to look at a single ticket.

I don't even know what I was thinking when I sent the whole amount earlier, I left POLO at the beginning of the year due to trade issues due to the bad DDOS problems we had around Feb of this year. Seen the price pump on ETH and without thinking seen the hot spot was POLO at the moment so I decided to throw them some business, but kind of impossible to do when they lock up your funds from your account for weeks or possibly months from what I am reading out there about ETH deposits here.

I am connected a little in crypto, I actually run a crypto marketing firm so I am about to put it out there about this one and see what is really going on. Just makes no sence, if the explorer shows confirmations, you wallet address lines up correctly, they should credit on the fly automatically. Something is wrong with these issues persisting. They are going to put a black mark on crypto if they keep dealing with customers in this way. Or have serious legal issues with regulators and put another huge target on crypto that we all don't need.

Hope you guys get your funds, this is insane to do to people during the holidays, definitely regretting the idea of tossing some business their way today but I will learn from this one. They better though give me my funds, no way I will take that large amount of money laying down.

[archipel]

Please, when you receive your fund write another post.
I just wanted to know how long I had to wait but in this post, it looks like you've all been robbed. It's scary :s

[chichidori]

Sometimes your deposit got stuck because of eth network clogging, as of now a lot of transaction are in pending situation and it might take a long time before it confirms last deposit i made on poloniex it takes 48 hours before it shows up on my account balance.

[archipel]

Today, I've sent 0.53ETH from bitstamp to poloniex directly (I know it's a bad idea), it took 2 hours

[bxipp]

I dont know why you all got the problem.  But im have no issue at all using poloniex. Just the fees for bitcoin are a little expensive now that all i can see.  Other than that my eth just need 35 to confirm.didnt took half of hour to confirmed. Hope they will make the service more better. Im scared if something happen like this.

[0utofcontrol]

7 hours after success ethereum tx but still waiting for deposit.

[Branko]

Today, I've sent 0.53ETH from bitstamp to poloniex directly (I know it's a bad idea), it took 2 hours

So Poloniex support smart contracts and transfers from bitstamp work?

[Alex20280]

Sent 0.65 ETH to Poloniex. It took 15 hours for them to put them to my balance.

[Branko]

Sent 0.65 ETH to Poloniex. It took 15 hours for them to put them to my balance.

I always send XRP since I discovered how fast and cheap its to send that way