I've tried it, but this software does not work properly. What is wrong?
I doubt if this is a virus or the like.
Please give me an answer
Actually mentioned the name of software. If you didn't mentioned the name how I would supposed to help you. You need to mention the name first suppose if there is not my help here then you can Google it. Search the problem there just write there the name of software and mentioned the problem that what type of problem you are getting. Trust me you will get a better solution.
All software problems will be settlement, it depends how you fix that problem. We are not here not helpful, but the way you ask is very complicated for us to understand, if you tell about what problem you are experiencing, we can certainly give the solution