Problem with my blockchain account.

[strapa]

   Hello friends, I seriously need help. Yesterday I decided to create an account in blockchain, I put 40$, alright everything was running normal. So I went to access the account in the evening, put my ID, put my password, received the code for authentication in my email, authorized my entry, okay everything running as usual, but I just received this code: ''Error decrypting Wallet, please check that your password is correct''. Okay, that does not make any sense, if I got the email to authorize, it means that I put the right password, so why the password would be wrong? I need to access this account, this money has an important destination. I only have access to my wallet, my ID, my e-mail address, and my correct password. At the moment I am very nervous, because I did not do anything wrong and I looked for this error in some forums, all that had failed to recover their accounts.

Video proof: https://vimeo.com/226773762

[TryNinja]

Your password is most likely incorrect. They send you a email to authenticate a new login even if you insert an incorrect password.

Did you at least backup your wallet recovery phrase?

I know that when you try to logout they recommend you to do that to avoid any issues like forgeting your password.


Btw, why use Blockchain wallet? Download an offline wallet and you will never have this kind of problem again.

[strapa]

Your password is most likely incorrect. They send you a email to authenticate a new login even if you insert an incorrect password.

Did you at least backup your wallet recovery phrase?

I know that when you try to logout they recommend you to do that to avoid any issues like forgeting your password.


Btw, why use Blockchain wallet? Download an offline wallet and you will never have this kind of problem again.

For real my little friend, I try with a random password and they don't send.

[swogerino]

Your password is most likely incorrect. They send you a email to authenticate a new login even if you insert an incorrect password.

Did you at least backup your wallet recovery phrase?

I know that when you try to logout they recommend you to do that to avoid any issues like forgeting your password.


Btw, why use Blockchain wallet? Download an offline wallet and you will never have this kind of problem again.

For real my little friend, I try with a random password and they don't send.

If you have created your account yesterday then you should have created a HD wallet meaning you got a recovery phrase when you first signed up for this account in blockchain.info. If you have saved it you can restore your wallet to a different wallet compatible with that HD passphrase. I am not tech savvy so someone else may help you better in this last step.