Hi everyone - just want to respond to the last few posts in here and comment on a few things:
1.
We currently only have the capacity to respond to messages in and around European business hours, but will be expanding our hours very soon. The success of the pre-sale has allowed us to grow our team considerably, with one of the open roles for a dedicated community manager. We're well aware that without this key role, some of our channels (including this Bitcoin talk thread, unfortunately) may not get the attention they deserve at the moment. Like some posters have mentioned, the best way to reach us and get a quick response is to contact us on our official Discord server at
https://discord.gg/y6f64c2. As mentioned,
we are hiring for the role of community manager and you can find that listing here if you're interested to apply, or know someone who may be suitable:
http://jobs.gamesindustry.biz/sia-hash-rush/anywhere/community-manager-for-upcoming-rts-cryptocurrency-mining-title-id936143. We are aware that some
users who participated in the pre-sale with less than the minimum amounts may not have received their tokens yet. The pre-sale had minimum entry thresholds and because we did have users coming in below those minimums, it was decided that those participants would receive their tokens and their 20% bonus as per the first three days of the ICO. However, this has slowed a few things down as we sort out everyone's allocation. We're dealing with every case as they come in and we do apologize if you are still waiting on confirmation, or replies to your emails. Again, coming in to Discord may help, as our team are generally online during working hours.
4. We're not yet set up with but
are in the process of getting full-time support staff to help with all of your queries. We ask that you please bear with us while we go through this process of rapid growth. The way we're seeing it from our side is: you guys have shown your belief in our project and have made this all possible with your contributions. Only 4 days in and you've already backed us to a level that many Kickstarter projects haven't even achieved, and we're extremely grateful and humbled by the overwhelming support and interest shown in Hash Rush, and are now doing all we can to bring on additional team members and make this game the best it can possibly be.
5. As for the money raised to date, the most recent figure of Rush Coin tokens (RC) sold is displayed on the progress bar at
https://www.hashrush.com/ico/ and
currently stands at 3,766,620 RC.
Please note that this is currently manually updated as we have multiple wallets in multiple currencies, and work through some tickets to verify certain transactions. At a rate of 1000 RC to 1 ETH, you can always divide that figure by 1000 and compare to the current ETH price.
6. Some
ICO participants are saying that they have not received their RC yet, but upon investigation,
every case so far has been resolved and is usually due to the type of wallet used. As a reminder,
never participate in an ICO with a wallet on an exchange. If you're still having trouble seeing your RC in your Ethereum wallet, please drop by to our Discord channel and either one of the Hash Rush team or one of our awesome community members are there to help.
Thanks again for your patience, and of course for your support - I'll be checking in here more regularly now that I see how active the thread is!
