After recovering my bittrex account, coins are missing,no transaction history

[gloryninja]

I have had bittrex account for a long time and done a lot of trades there. I took a week break which is where i lost my phone and i had 2fa active. I had to contact the customer support team at bittrex to disable 2fa so i can login again as i wanted to sell specific coin as the price sky rocketed which i was intending to do anyways. It took 4 days to get back my account but as i was busy with my own business, i did not take notice on other crypto coins are invested in or withdrawal history until a week after when i wanted to trade some coins... All my 2017 deposits, withdrawals and order history have been erased and the recent withdrawals date back to july of 2016.

I been a heavy user on bittrex so its either i traveled back in time, or it was deleted. That is not it.. I also have noticed i have been emptied out on this specific coin as well but everything else seems fine (my estimate value is decreased however). I do not want to name this coin, but if i where to trade it in for BTC, it would of been a good profit margin for me.  I do alot of trading and quite good at it but i do not usually do short term trading and normally hold onto my coins or if there is an opportunity , i will take it just like anyone else. The fact that all my history of 2017 vanished and the coin i wanted to trade been emptied out ... I contacted the mods and still have not received a reply.

Even if all my coins where safe... this does not explain my missing transaction/order history and it does not correlate with my current value.

Has anyone had similar situation as this? the profit i could make isn't what i care about, it is the fact that the coin i bought went from "2700" to "0" and my BTC withdrawals and deposit history vanished and recent one is from 2016.  From what i have told you, do you smell foul play? Even if i had all my coins as it is , where the hell is my 2017 history?

[CW168]

i having the same issue , just happened today , just summit a report rdy , hope they solve it , i make a withdraw today also and cant see the txid at all...fml...and all my history deposit and withdraw is gone!

[amc4486adam]

No sympathy for you at all lad, Serves you right for stealing £1150 from me, 4 weeks from today too pay me back other wise ......

[warningsigns]

Even stronger evidence now that this is an exchange with a functionally kaput system. Either an unreliable accounting system or a sophisticated insider scam. Account records and audit trails are nonexistent or maybe they deliberately erase them to remove all evidence of account activity.

So unless you took screen shots of your transactions, any coins you still had on the account are now legally theirs. They own and control the private keys of your account so any coins you had on the account are theirs. This might sound cruel but this is the bitter reality of keeping coins in a wallet with private keys you and you alone do not know and control.

It's scary enough that they were able to erase all your transaction records (and balances) without involving any form of authentication or permission from you. Not even an email-based verification token to remove or erase those records.