Armory wallet never received sent BTC from Coinbase

[zzzsublattice]

BTC client version     Armory Bitcoin Wallet ver 0.96-beta-a3dolaa722

OS Win 10 64 bit

Hardare  Dell inspiron Celeron J1800 ram 4 gb   450 gb hard drive

Problem: I sent BTC from Coinbase on Jul 12 to Armory Wallet
BTC never arrived in wallet

Related Addresses :   19M7JAALM9Sx7Q6hhA4NK4uHTQrLsBWtxZ

Tansaction ID:Tx: 4516a8340350f471205e8a02555e17eec1c3ae983b7fe1a9ffa379f91f10ae25

Sreenshot of problem: sorry cant do

Logfiles from Armory cant get it onthis screen

On the transaction screen, it shows 3 addresses
the first listed and the last listed went to a ledger wallet fine july 28
the missing one is the second listed address of july 12

[achow101]

Is Bitcoin Core fully synced? Is Armory fully synced? If not, make sure that they are synced.

Also, you should use Armory 0.96.1 as it has many bug fixes. You can get it from here: https://btcarmory.com/0.96.1-release/

[zzzsublattice]

Is Bitcoin Core fully synced? Is Armory fully synced? If not, make sure that they are synced.

Also, you should use Armory 0.96.1 as it has many bug fixes. You can get it from here: https://btcarmory.com/0.96.1-release/

thank you . I ran Bitcoin classic wallet ver 1.2.5 and got it up to date downloading the blockchain it took over 40 hours. is that what you mean by syncing??
On Armory, how do i sync that??
thank you

[zzzsublattice]

all are synced now
not working
i have retrieved the address that the BTC were sent

nothing is happening
will someone please respond
where to go from here
thankyou

[goatpig]

I ran Bitcoin classic

Use Core.

[zzzsublattice]

i have now used Bitcoin Core to sync to network.
 and still No transactions show up
I have the address to where the btc were 'sent'
I just have none of that sent amount in any wallet
bitcoin core or armory
Zilch
still looking for solution
thank you for any help

[goatpig]

post your logs

[zzzsublattice]

post my logs
10 attempts to drag and drop the export files from
armory failed
is there some process i can do to put the file on this reply?

[achow101]

post my logs
10 attempts to drag and drop the export files from
armory failed
is there some process i can do to put the file on this reply?

You cannot drag and drop files here. You can't upload files to this forum. Instead open the log files in a text editor and copy and paste the contents to a new paste on http://pastebin.com/ and post the link to that paste here.

[zzzsublattice]

pastebin.com/Kx2veDKE
is the location of the ArmoryExpoFile

my account on pastebin is
ZZZjams

the armoryexpofile is located inside of ZZZjams

i also have an earlier expo file from july if that is helpful
but i did not post that to pastebin
hope i did it right

[HCP]

Your core does not seem to be synced properly:

-INFO  - 10:07:26.360: (..\DatabaseBuilder.cpp:127) scanning new blocks from #469641 to #469640

Current height of BTC blockchain is: 480201

If your transactions were in blocks AFTER 469641, Armory can't see them... check that your Bitcoin Core is using the "datadir": C:\Users\john\AppData\Roaming\Bitcoin\ and that is has blocks up to 480201

You can see this in "Help -> Debug Window -> Information"

[zzzsublattice]

Block info is 480279 with my last running of Bitcoin Core

I ran a search for C:\Users\AppData\Roaming\Bitcoin on drive C:
nothing found for that search string

I looked through my entire tree of drive C:
and found 2 entries
C:\ProgramFiles\Bitcoin
and
C:\ProgramFilesx86\Armory

please advise

[HCP]

What does the datadir value say in Bitcoin Core? that is where your blocks should be... if it says the AppData directory tree, you may not be able to see it as by default it is a "hidden" directory. Google "show hidden folders windows" to get instructions for how to get  hidden folders to show in explorer.

[zzzsublattice]

I configured my windows to show hidden files.

after syncing bitcoin core this morning
there is no directory data on the help debug info screen
after i have reconfigured the hidden files command
shut off computer
rebooted
synced bitcoin core..still no directory data on help debug info screen

but
i was able to locate the following
C:\users\john\appdata\roaming\bitcoin

the following are listed in the bitcoin folder
subfolders are
Blocks
Chainstate
Database

files are
.lock
banlist(int explorer file)
db
debug
fee_estimates (explorer file)
mempool (exp file)
peers (exp file)
wallet (exp file)

[HCP]

If you rightclick on the "Blocks" folder and select "properties"... is the size of the folder around 135 gigs? If so, then that is definitely the storage for your Bitcoin Core install.

In the debug window in Bitcoin Core, what is the "Current number of blocks" that it shows?

[zzzsublattice]

Blocks folder 136 GB
# of blocks in Bitcoin Core
480200 and this will increase as i
am syncing last 24 hours as i write this

[zzzsublattice]

# of blocks 480540 as of 235PM MST (-7 hours GMT)

[HCP]

Seems like Core is syncing nicely... so it's just that ArmoryDB is having some issues. Have you tried the "rebuild and rescan databases" option in Armory "Help" menu?

[zzzsublattice]

I have not used them
but i will use them right now
thank you

[zzzsublattice]

going on 36 hours of rebuild and rescanning the  136 gb database
its still working
will let you know outcome