L3+ board not hashing

[Clayce]

One of my other L3+s has been hashing perfectly stable for almost a week. Then this morning it kept rebooting out of nowhere.

On the miner status, when starting up all 4 boards show +100 MH/s, then a minute later it shows the #3 board not hashing all at all. While the other boards are fine at 125 MH. It will hash for a few mins like this, then drop to 0 and restart the process.

This one is using a EVGA 1300w PSU, and all connections are solid.

Ive tried resetting it, and configuring it to different pools with no change.

Is there any fix to this, or must I create a ticket with Bitmain? Thanks

https://ibb.co/g6dufQ

[sil2222]

I have found that many miners fail to hash because the memory becomes corrupted. I have been able to fix my miners by reformatting and re-imaging. Has worked 100% for me of course this might not fix your issue,but it does not hurt to try and see if it fixes the problem. follow link below good luck.

https://enforum.bitmain.com/bbs/topics/4243

[Clayce]

Thanks for the suggestion. So far its not the pool or PSU, so I will try to the re format and re image.

[philipma1957]

I do not own the L3+  but the S-9 the R4 that I have owned break quite a bit  maybe the L3+  will turn out to be gear that break alot.

I think bitmain now has a warranty shop in Los Angles.

 I got this email on July 26th.

 There is a phone number see below


 In order to improve the quality of our after sales services, we are pleased to inform you that we had launched a new warehouse in Hong Kong. We had stopped using the previous two old addresses. If you send the package to the previous two warehouses, there will be risk of losing parcels. Please send your package to the following address:
 
 HongKong Delivery Add (Available to customers from all over the world)
Name: ZHAOYU CHEN
Company Name: WIN-LINK ELECTRONICS TECHNOLOGY CO. LIMITED
Add: FLAT/RM6 10/F WAH WAN INDUSTRIAL BUILDING 2 KIN FAT LANE TURE MUN NT CORP HONGKONG
Tel: +852-90680684 (The number is only available for logistics, not for service)   
 
 
If your products are currently in the US, you may ship them to our US repair site, please find our US repair site address below:
 
US Delivery Add
Name: Tomrepair-Bitmain
Add: 5640 Grace Place, Commerce, CA 90022, USA
Tel: (+1) 626 362 7240
 
 
Please follow these instructions to create a Repair ticket and ship the package:
https://enshop.bitmain.com/workOrderGuide.htm
 
If you have further questions, please feel free to contact us via:
https://bitmainhelp.zendesk.com/hc/en-us/requests/new
 
Best regards,
Bitmain