Coinsecure issue. Is anyone facing the withdrawal heat.

[SimonJones]

My deposit came through after about 4 days.

[1714923798]

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[1714923798]

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[1714923798]

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[1714923798]

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[erikalui]

Now site is still not working. Unable to login.

[Benson Samuel]

Now site is still not working. Unable to login.

Reset your password.
We migrated a lot of old data, but some we just couldn't, cos we don't know the password ourselves to ensure salts were correctly applied during migration.
Everything else should be as is.
Its fast.. and handling a lot of load already..

Think a day or 2 and deposits and withdrawal queues will stabilise and things should work as intended.
Still some small fixes to go.

Added Exchange BTC Wallet to the main wallet, to make things easier..
Fixed a lot of teenies along the way.

Mobile may not be optimised for the latest version as yet.

[HPG]

WOW today after a long time it feels smooth to use Coinsecure.

[deadlypk]

Hi Benson Samuel,
Coinsecure App is not working still after 3 weeks. Is this the way a 24*7 exchange App should be operated.
Worst is your technical team do not have any ETA on the same.

Website is also not working properly, exchange data is not being updated along with completed\pending transactions.

[Benson Samuel]

Hi Benson Samuel,
Coinsecure App is not working still after 3 weeks. Is this the way a 24*7 exchange App should be operated.
Worst is your technical team do not have any ETA on the same.

Website is also not working properly, exchange data is not being updated along with completed\pending transactions.

App is going to take a bit longer, but is being overhauled to a much more efficient version. Most of the app is working, apart from some functions, that we just could not keep alive after the last stability update. Will try to fix more before the new version is out.
I am sure that web is working fine. At worst, your data may not auto update, but a quick refresh should show all.
Will look into web though, I have not experienced or got any reports about the same in terms of data not updating..

[Benson Samuel]

Hi Benson Samuel,
Coinsecure App is not working still after 3 weeks. Is this the way a 24*7 exchange App should be operated.
Worst is your technical team do not have any ETA on the same.

Website is also not working properly, exchange data is not being updated along with completed\pending transactions.

App is going to take a bit longer, but is being overhauled to a much more efficient version. Most of the app is working, apart from some functions, that we just could not keep alive after the last stability update. Will try to fix more before the new version is out.
I am sure that web is working fine. At worst, your data may not auto update, but a quick refresh should show all.
Will look into web though, I have not experienced or got any reports about the same in terms of data not updating..

sometimes Buy and Sell rates are not auto updated in buy/sell column ,though quick refresh does the trick.

yeah, i drop subscriptions in the backend after some time..
Now that the platform is super stable, i should be able to hold the connection much much longer..
Will make some changes next week, once the next rollout of instant fiat deposits is done...

For now, think its holding a strong socket connection for few hours and then dropping some feeds..

[midelou]

I don't know what is wrong with Coinsecure but I will tell you this: It took 2 months to verify my account.   My first withdrawal to my bank account took 2 days. Recently I tried to log in. I couldn't. Tried resetting password. Couldn't reset.  Sent email days ago before 2nd of Oct but no reply till now. Are they short on staff or what?  

I like Unocoin. Same day withdrawal if you make the request between 10 and 11 am on a working day.

Edit: Right after posting here, I went to to Coinsecure website and tried the resetting password option to reset password and log into my account. It worked this time. I can log in. Those people should have informed me that they have solved the problem. Grrr.....

[Benson Samuel]

Edit: Right after posting here, I went to to Coinsecure website and tried the resetting password option to reset password and log into my account. It worked this time. I can log in. Those people should have informed me that they have solved the problem. Grrr.....

Yup, things have been pretty darn smooth over the last week or 2.. Lots and lots has gone into making this happen.
Yesterday, we hit 300% of traffic and requests compared to the last time we crashed, and the monitors did not even touch 1%.

We did send out a stability mailer, will ask the guys to repeat the mailer.

[BlueStone]

I made INR withdrawal yesterday morning but funds are not credited to bank account yet. Kindly make withdrawal platform more smoothy and speedy.
Every time I make a withdrawal it takes too much time to transfer the amount.

[Babyfaceless]

Sometimes there are coinsecure because other banks are aware of the bank because the bank also needs money to get the people to work.

[baristor]

Dear Benson are you the owner of coinsec ? If so please PM me.


Also recently there were some major technical issues in your site ?