Pool.mn help needed, cheers

[Haldon]

Sorry to ask this here but not getting a response from support.

Yesterday i sent SIGT coins from my pool.mn account to my wallet as you can see in this screenshot:

https://s2.postimg.org/gu9kgphs9/Capture.jpg

However they never arrived. I contacted my wallet support and they ask for the TX id. When looking at the transaction in my account the TX id is empty (see screenshot).

In my other SIGT transactions there are a TX id's just this one there is nothing.

How do i go about fixing this?

Thanks in advance!

[Haldon]

Anyone has an idea how to get the coins? Pool.mn is not repsonsive.

[broncoman79]

Currently mining XZC on pool.mn. I have my payouts set to 1, but current round earnings are at 20. Nothing is being paid out. I cannot cash out, as it says my balance is zero. I had this problem a few weeks ago, and emailed them, and they transferred the coins, but never responded to email. I hope they allow me to cash out soon. Price is on the rise, and I'd hate to miss this pump.