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Author Topic: Watch out!! Bittrex ETH deposit missing  (Read 2869 times)
EthereumPY (OP)
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August 11, 2017, 03:17:18 PM
 #1

I think Bittrex just deleted my ETH wallet in their DB for some reason,  i checked the address before transfer in to this with the + symbol, after the transfer is done, several confirmation from the nw, and still no showing up as pending in bittrex, them i double checked in the + symbol, and the previous address is gone instead is showing now GENERATE NEW WALLET.
The strange thing is i used to use this wallet for several weeks for bittrex deposit
however i already sent a ticket to their support hopping for a prompt answer

https://etherscan.io/tx/0xb36e2178545badc549c41a2b9da5ea04d152be5f4b4d59c6841253b9a12ba014
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Once a transaction has 6 confirmations, it is extremely unlikely that an attacker without at least 50% of the network's computation power would be able to reverse it.
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August 11, 2017, 03:55:20 PM
 #2

Hope you will get you ETH back. Are you really sure you have deposited to the right address?

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August 11, 2017, 03:56:35 PM
 #3

Your deposit is really small, only 0,08 ETH, maybe that is for this reason ? Or maybe you did not put the 0x in front of the address ?
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August 11, 2017, 03:59:22 PM
 #4

I had similar issue, it was due to sending small amount of ETH. Once I sent more, it went through. When you click on deposit ETH, this is the message you get.

Please use a small amount for your first deposit to verify everything is working as expected before sending larger amounts. Your deposit address must hold more than 0.1 ETH before we will credit your account. If you deposit less than 0.1 ETH you will need to deposit more until your balance on the block chain holds greater than 0.1 ETH

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EthereumPY (OP)
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August 11, 2017, 04:05:03 PM
 #5

Hope you will get you ETH back. Are you really sure you have deposited to the right address?
Yes, as i mentioned this is the address which match my previous deposit into this exchange
 
Your deposit is really small, only 0,08 ETH, maybe that is for this reason ? Or maybe you did not put the 0x in front of the address ?
the amount is irrelevant in this case, i have deposited several smaller amount which successfully show up in the statement

The thing is why in the hell without any warning they erased it.
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August 11, 2017, 04:10:14 PM
 #6

The thing is why in the hell without any warning they erased it.

They were doing some maintenance yesterday and deposits/withdrawals were disabled for some time.
Maybe that might have triggered a reset.
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August 11, 2017, 04:12:31 PM
 #7

This is also happening with another account of a friend of mine, same issue, wallet address missing no previous warning
no deposit show up on bittrex which ammount is far superior than minimal 0.1 ETH
https://etherchain.org/account/0x1fbae8fc46b6bb791be5953ae827ce948a06a17e
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August 11, 2017, 04:15:27 PM
 #8

Sorry to hear that your ETH has not been credited. Previously I sent test amount of ETH 0.05 because I didn’t see the message of minimum ETH 0.10. The test amount was not credited to my account but I can see it in pending deposit. Did you see any ETH there?

Not to worry, Bittrex support has been helpful. Hope they will reply and solve the issue soon.
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August 11, 2017, 04:15:42 PM
 #9

Ouch! That's unfortunate. I usually trade and deposit there and never encounter such thing like that. And i hope the support gives you the answer immediately. Usually they are giving some notice before doing some action. But in your case, they've just deleted your old address and never give any warnings. That's their fault. Are you inactive on trading for a long time?
EthereumPY (OP)
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August 11, 2017, 04:23:14 PM
 #10

No, im trading 1~2 hours per day
EthereumPY (OP)
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August 11, 2017, 05:58:06 PM
 #11

Right now i just noticed Bittrex deposit just confirmed in account statement without any notification by the way
Thanks for everyone who answered
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August 11, 2017, 06:25:09 PM
 #12

I don't know exactly the problem you are having but bittrex is a reputable exchange, I have never encountered any transaction problems from bittrex. Hope the support team will soon help you find the cause

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November 16, 2017, 03:42:47 PM
 #13

0.1 ETH is egal a +/- 30€-34$

30-35€ of deposit minimum ?
Shit exchange .. I sincerely wish you bankruptcy Smiley


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December 24, 2017, 05:46:27 PM
 #14

Sorry to hear that your ETH has not been credited. Previously I sent test amount of ETH 0.05 because I didn’t see the message of minimum ETH 0.10. The test amount was not credited to my account but I can see it in pending deposit. Did you see any ETH there?


I dont see it as a pending deposit which is unfortunate confusion for us smaller traders.    I tried to buy more ETH so that my balance is more then 0.1 ETH but it still doesnt credit the previous lesser deposit.   Anyone know how long it takes for it to realise I have enough to show it all.    I dont deal with ETH so much, obviously to my regret as its grown alot in 2017

I had similar issue, it was due to sending small amount of ETH. Once I sent more, it went through. When you click on deposit ETH, this is the message you get.

Please use a small amount for your first deposit to verify everything is working as expected before sending larger amounts. Your deposit address must hold more than 0.1 ETH before we will credit your account. If you deposit less than 0.1 ETH you will need to deposit more until your balance on the block chain holds greater than 0.1 ETH

Does it have to be deposited or is it ok to trade on the Bittrex exchanges and get a credit that way.   I dont really want to wait or pay fees for such small amounts like this

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June 14, 2018, 02:37:13 AM
 #15

Hi

For avoiding troubles with low deposits you can try www.c-patex.com  exchange,   there is no deposit limit, you can deposit less than 0,1 ETH , and off course, you can make orders in ETH for any amount .....as well the other altcoins listed.

Regards
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June 14, 2018, 05:39:23 AM
 #16

Before sending any transaction we have to check careful about the minimum deposit to send. Some people don't have much awareness about these and this make people do little transaction. We have check minimum transactions in order to get funds deposited.
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August 24, 2018, 03:10:58 PM
 #17

HI THERE,  2 days ego I sended from my metamask ETH wallet 4.05 etherium to my bittrex eth wallet,  like I had done various time with out problem until now,  in that specific transaccion take more time than normal to reach to my bittrex eth adress,  after more or less 1 hour I checked again and surprise my bittrex deposit history show that I got the 4.05 eth  but my bittrex eth balance is still in 0.    also the bittrex deposit history have another taxid for the transaccion??    I checked etherescan and my bittrex eth adress got the 4.05 etherium but bittrex is not show me that in my etherium balance?   also the etherscan show all confirmacion,  dont know what is going here,  all of this is very strange,  I already opened a ticked in bittrex support but until now I only got and automated response and ticked is still opened.  somebody here can help me or guide me what more I can do for got my 4.05 eth back?  or tell me what could produce this strange bittrex mistake?


I will try to post photos:


taxid of the transsaccion:  https://etherscan.io/tx/0x0c72e20441421f5350dfb61eb999dcd1387da58e5c01382d1e0824ff47a0bf87

my bittrex adress  show my transaccion but had another transaccion after mine that i dont understand but that had happened in my other eth deposit to bittrex so i supose is some bittrex stuff?

my bittrex adress on etherscan:   https://etherscan.io/address/0x96d61d5fb72992617a7e9ea7a27b8526ca24a845

as i said my 4.05 eth deposit is showed  in my bittrex history deposit  but it have different taxid there???  that is strange,  but still i supose is some kind of bittrex stuf with eth deposit?

here is the link to the other taxid bittrex is showing in my bittrex history deposit:

https://etherscan.io/tx/0x95562f870fd1b8b279169cd883985cd73e6e93fdd2e50a7db8854e492871b4ca

So what do you think?  i know this is a completely mistake from bittrex side, but i dont understand very well what is happening here,  i also hope i dont loose my funds, thanks for any help or orientacion about this case,  if there is a bittrex person here, please can you help me to resolve this?  i allready opended a ticked.  please help.
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August 24, 2018, 06:32:25 PM
 #18

I had similar issue, it was due to sending small amount of ETH. Once I sent more, it went through. When you click on deposit ETH, this is the message you get.

Please use a small amount for your first deposit to verify everything is working as expected before sending larger amounts. Your deposit address must hold more than 0.1 ETH before we will credit your account. If you deposit less than 0.1 ETH you will need to deposit more until your balance on the block chain holds greater than 0.1 ETH

Yes, I also agree with you that the amount you used is too small. Try to use small funds from you deposit to confirm if everything is working fine and if you still have problems, I will advice that you message the manager of the account and explain your issues to him.
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August 24, 2018, 10:37:33 PM
 #19

I am sorry to hear this and are concerned.
I have never experienced this and have never had a problem with Bittrex. but in my opinion this is just a gass problem, maybe you set the fee too cheap.

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August 25, 2018, 11:11:01 AM
 #20

hi there,   as you can see in photos confirmacion are completely done,  and I add 6 time more gas than recommended,  you can see the amount of gas in photos too,  I never make transaccion with low fees for try to not have this kind of problems.
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