Binance has overtaken exchanges like Bittrex and Poloniex but take note the Binance is still a green apple in this kind of business. They maybe able to answer tickets and provide new features in their sites but after a few months and more registered users that situation might change but I do hope they dont and not follow the direction that Poloniex and Bittrex has taken which is ignore support tickets from their clients.
I agree with you that we must be constantly stay up to date with the growth of our user base. I can assure you this is a top priority. However, I will have to kindly object when you say we are a green apple in this kind of business. I encourage you to take a look at our CEO and team background and I think you may have a different stance on the experience that leads Binance.
Changpeng Zhao - CEO
(aka CZ in the crypto community)
CZ is the founder and CEO of BijieTech, a company that provides cloud-based exchange systems to exchange operators. Since founding in Sept 2015, BijieTech now powers 30+ exchanges in Asia. In the first 12 months since founding, BijieTech closed 36.1 million RMB ($5.3MM USD) in revenue, and will double that in its second year. BijieTech has never accepted any outside investments, being cash flow positive from day one. As soon as the Binance ICO finishes, CZ will remain a shareholder of BijieTech, but will relinquish all of his management duties to a new CEO. CZ will focus exclusively on Binance.
This applies to all BijieTech members listed in this whitepaper. Prior to BijieTech, CZ was the co-founder and CTO of OKCoin. During his stay there, OKCoin launched their international site, and their futures trading platform. Co-ordinating with Stefan Thomas, CZ also lead the first proof-of-reserves in any China crypto exchange. Most other major exchanges in China followed soon after. In addition to managing the tech team there, he also lead the international marketing team. He is still mentor to and good friends with Zane Tackett. Before OKCoin, CZ was the Head of Technology and the 3rd person to join the Blockchain.info team. He worked closely with Ben Reeves, Roger Ver, Anthony Antonopoulos and Nicolas Cary to grow the Blockchain.info service.
Before Blockchain.info, CZ co-founded Fusion Systems Ltd in 2005, a company that specializes in ultra-low-latency trading systems for brokers. Fusion Systems was started in Shanghai, and currently has offices in Tokyo, Hong Kong, and Los Angeles. Among other tasks, CZ was responsible closing and deploying trading systems at Credit Suisse, Goldman Sachs, Deutsche Bank, and more. CZ left Fusion System to work full time in the blockchain industry in 2013. Before Fusion Systems, CZ was the Head of Development at Bloomberg Tradebook Futures for 4 years, in New York. There CZ managed a team that was responsible for the entire futures trading platform in Bloomberg, with annual revenues exceeding $300 million USD. Prior to Bloomberg, CZ’s college internship and first job out of college was in Tokyo, working for a tech outsource company that was involved in developing trading systems for the Tokyo Stock Exchange. This is where his exchange experience began. CZ was born in China and went to high school and college in Canada. CZ is fully bilingual in English and Chinese, and can speak basic Japanese.
As you can see, CZ and his team are extremely experienced when it comes to this space. I also encourage you to watch this interview with Boxmining and CZ to gain another perspective
https://youtu.be/LW9QHtLVK-k By no means am I implying we are without issue. Our goal is to quickly identify where a problem could arise and take necessary measures to prevent that problem from ever occurring. Should a problem appear, then we understand the importance of quickly solving that issue before it has a chance to hurt our customer base or platform.
Please join our thread and help provide us with feedback of things you feel we need to improve on or add in the future
https://bitcointalk.org/index.php?topic=2656125.0
