btc-e deposit missing

[Shiba]

Hi, I sent 7.9 btc to my wallet. It shows 129 confirmation on block chain but it shows me 0 confirmation on my btc-e account. its already past 20 hours now.

https://blockchain.info/tx/89a51ea735bca437e014e4536974eb442f57900d3fe1d6fbc13d70bc9ca29ced

i opened 3 tickets with btc-e support but no response from them.
please any advice on what to do will go a long way.
thanks

[Shiba]

i tried making another small deposit so as to refresh my btc-e wallet. but the smaller deposit cleared leaving behind my initial deposit.

[RoadTrain]

The best you can do is create support ticket and wait for an answer.

[HeliKopterBen]

I am having the same issue.  I deposited 10 BTC about 15 hrs ago and it is still not showing up on my account.  I created a support ticket and they said they would check but I haven't heard anything back from them since.

[HeliKopterBen]

I also don't see the transaction in the blockchain if I am reading this correctly.  Here is the transaction from mt gox:

2013/05/17 01:00:46 Withdraw  10.00000000 BTC
Bitcoin withdraw to 13qGFC3Hs9nCivvnjYjh8SXX1n53MAhSot


This is what shows on blockchain.info:

https://blockchain.info/address/13qGFC3Hs9nCivvnjYjh8SXX1n53MAhSot



Is this a mtgox issue or btc-e?

[btc-e.com]

Hi, I sent 7.9 btc to my wallet. It shows 129 confirmation on block chain but it shows me 0 confirmation on my btc-e account. its already past 20 hours now.

https://blockchain.info/tx/89a51ea735bca437e014e4536974eb442f57900d3fe1d6fbc13d70bc9ca29ced

i opened 3 tickets with btc-e support but no response from them.
please any advice on what to do will go a long way.
thanks

Ticket number?