Bitfinex withdrawal request have completed.but I have not received eth for 4 day

[ddulbok]

I sent Etherium 4 days ago, but I have not received it yet.

https://etherscan.io/tx/0x533d9f18ace79a9d41186778ee59e16667cf6873bf38a8ca485b429756ef6bdd

When I enter this address, I get the message "Sorry, we can not locate the transaction entry."

What's the problem?

and I've opened a support ticket, but I have not received any response yet.

The ticket number is 610943. Is there a way to get a quick answer?

[OmegaStarScream]

You can simply check your address in the blockchain, If it has a transaction with the amount you requested to withdraw then you have otherwise you don't and It's very likely that they didn't process the transaction as should be and gave you the wrong TXID, It happens with with a lot of exchanges with ether case. That being sad, you shouldn't be afraid of anything, they are a reputable exchange and they won't steal your money If the issue comes from them.