Problems with CampBx account???

[bitcoinanon]

I just set up a CampBX account and I am trying to enable 2 part authentication using google authenticator. When i attempt to enable the feature and edit my account info the website does not produce a QR code for me to scan it simply returns to my dashboard. I do not have any pop-up blocker enabled, and i tried different browsers and different computers. I contacted CampBX support , but I have not heard back from them yet. Any suggestions?

[bozak]

Sometimes they have been slow to respond to questions, but other than that it has been great for me.  No problems setting up 2-factor either.  There old text message 2-factor didn't work, but ever since the switch to Google authenitacator everything has worked great for me. 

[bitcoinanon]

would you mind explaining the process you took to enable google authenticator?

[bozak]

would you mind explaining the process you took to enable google authenticator?

I enabled from the my profile section, but when I did, the QR code showed up right away.  I had a hard time getting Google authenticator to read it (you have hold the phone farther away than I would have thought), but that wasn't on the CampBx end. 

[fallout330]

I'm pretty much in the same boat, currently, with not properly setting up 2-factor authentication with Google authenticator.  I'm currently locked out due to not syncing the QR code correctly with Google authentication, initially, on my cheap Kycocera Rise phone. Entering the code manually in Google authenticator ends up with an error that says code is too short.  I'll have to wait for Campbx help desk.

[tclo]

I use 2 factor authentication on my CampBX and have never had any problems with it. I set it up a few weeks though.

[fallout330]

I use 2 factor authentication on my CampBX and have never had any problems with it. I set it up a few weeks though.

I can certainly see the benefit of using 2 factor authentication, the down side is if that device is not accessible to get the requested token, then that may pose a problem.  The extra security seems worth it, once it's set up properly. 

There was a desktop version of Google Authenticator as an add-on for Google Chrome, but it seems it is no longer available.  It was called GAuth.