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August 15, 2017, 09:26:29 AM Last edit: August 15, 2017, 09:50:05 AM by MemberAndy |
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RE: Withdraw Troubleshooting due to 2FA not working
Hi there, Do you know anything about BitTrex WITHDRAWAL_2FA_FAILED error? IS IT A TECHNICAL PROBLEM OR IT IS A BITTREX RESTRICTION to stop and or to -reduce the withdrawals for some reasons. I have Basic Verification Done and 2FA enabled and I can successfully log-in with the 2FA to my account, trade and deposit, but I can not withdraw anything out of BitTrex ( the error is: WITHDRAWAL_2FA_FAILED ). So, I can use the 2FA to login into my account, But the same 2FA app is not working for withdrawals. The last time I withdraw some coins was before the 1st of August 2017 and withdrawals with the same 2FA app was working OK, but not now.
So, what is the problem? Login with 2FA OK Depositing OK Trading OK But Withdrawals NOT OK I never modified my account settings or changed my password or disabled 2fa, and my attempt to withdraw coins was just fraction of the withdrawal limit of 3 BTC.
Here is the BitTrex “Two-Factor Troubleshooting Tip The typical reason for two-factor failures is that the clock on your phone has drifted. We only have a two minute window for 2 FA confirmations so if your clock has drifted beyond that, you will not be able to login. Please make sure your phone is configured to sync your time with the cellular network.”
That is all, I tested it on windows and Linux and my clock defensively is not drifted. Anyone familiar with Bittrex withdrawal? I will appreciate you input.
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