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Author Topic: Changelly scam? I think so  (Read 1863 times)
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February 11, 2018, 10:14:14 PM

I tried to do a Bitcoin to Litecoin exchange today through, and this is how it went.
Changelly received my Bitcoins within a few minutes but yet their system was saying "Awaiting payment". Which i thought was weird. So I waited for a couple of more confirmations. At this point on the blockchain, my transaction had 4 confirmations, so i proceeded to contact their support team.
Their response was there was a technical issue. I asked them what the issue was and they used the "there is a technical issue with Bitcoin" excuse, which is impossible because the mempool is clear and Bitcoin transactions are working flawlessly. I got freaked out and asked for a refund because i checked the google reviews and there were tons of "Changelly is a scam" posts across the net.
At this point the support team asked for my Bitcoin address, which i gave them. But it has nearly been 24 hours and nothing has been refunded.
They are now ignoring all my support tickets and the more i read online, the more i realize changelly is a scam. I trusted Charlie (Shrem) because he recommended this company to me personally (his cousin is a good friend of mine). It's a shame they are tarnishing so many good peoples names over a few bitcoin here and there.

TLDR : Changelly have scammed me for a considerable amount of Bitcoin and are now ignoring me.

PS. I will update this community as soon as i get an update. If im mistaken, il admit it. But as of now, is 100% a scam.
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March 22, 2018, 08:21:33 AM


Did you recieve you refund? If not, would you please be kind and let us know your transaction ID so we could find out what happened. We respect our customers and we wouldn't scam anyone.

Thank you!

Changelly is a non-custodial instant cryptocurrency exchange. We act as an intermediary between crypto exchanges and users, offering access to 130+ cryptocurrencies. The company mission is making exchange process effortless for everyone who wants to invest in cryptocurrency. Operating since 2015, the platform and its mobile app attract over a million visitors monthly who enjoy high limits, fast transactions, and 24/7 live support.

Changelly offers its API and a customizable payment widget to any crypto service that wishes to broaden its audience and implement new exchange options. The platform also provides its Affiliate program with a 50% revenue share mechanism.

Changelly partners with Exodus, Binance, BRD, Coinpayments, Binance, Coinomi, Huobi Wallet and other well-known players in the crypto industry

We offer you an intuitive interface, the best exchange rates and secure transactions. We aspire to establish mutual trust with our clients; thereof we don’t have any hidden or unreasonable fees. We always charge only 0.5% fee for crypto-to-crypto transactions and that’s it, full stop.
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March 27, 2018, 08:58:16 AM


Did you recieve you refund? If not, would you please be kind and let us know your transaction ID so we could find out what happened. We respect our customers and we wouldn't scam anyone.

Thank you!

I sincerely think you should PM the individual too.

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