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Author Topic: bitinstant - support case link wrong  (Read 434 times)
xerces8 (OP)
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May 19, 2013, 05:19:19 PM
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I got a reply from them after reporting an issue, to my email.

The message contains an URL to the case where I should be able to add more comments.

The URL is like http://support.bitinstant.com/customer/portal/private/cases/xyz

(xyz is the case number)

When opening it, it throws me to the main page: http://support.bitinstant.com/

Is this some temporary problem on their side?

I also tried to reply by email, but got no response for that.

Any idea what to do next?

The problem is a wrong (invalid, so the funds wont end up on someone else's account) destination account number in a transfer I made.

Regards,
David
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