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[Stunna]

https://www.reddit.com/r/Bitcoin/comments/6uyyk5/bitstarz_doesnt_pay_4_btc_win/

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[btcqueenx]

so the player created multiple accounts & used fake details for bonuses? all the casinos do the same, nothing to see here. don't break the T&C and you will be fine

[game-protect]

If they were really bound by regulations to satisfy any KYC requirements, they would be verifying your information before accepting your action.

THIS!

If someone lets you enter a tunnel without any check, then he can not make a check at the end of the tunnel and does not allow you to leave.

Bitstarz is on the Curacao licensing scam list and there are no KYC requirements. Just despotism!

Hi there,

Not sure where you got that from, but all info that you're linking too is from your own page.

Because Game Protect is the only one in this world who has this info and documents.

It is clear that illegal gambling operators are not bound to any KYC requirements.

In case legal operators are bound to KYC requirements, they have to verify documents prior to accepting action, otherwise minors could use the service.

You're also claiming that:

"The license validation page claims that the Government of Curacao issued the license 1668/JAZ to the trade name Curacao eGaming. But as everyone can see, sub-licensees must have companies ending with N.V. or B.V. and I doubt that trade names can get a master-license!"

Well, BitStarz is just a brand name under the Direx N.V license. So perhaps you need to update your list.

BitStarz

As Direx N.V. claims to operate under the 8048/JAZ license, my quoted claim in regards to the 1668/JAZ license is not relevant for you.

Nevertheless, Direx N.V. does not have a valid license and therefore bitstarz.com operates illegal!

The website bitstarz.com claims to operate under the 8048/JAZ Antillephone N.V. license.

What do you think I need to update on the Curacao licensing scam operators list?

I state the license and the actual websites:

8048/JAZ Antillephone N.V.

Actual: bitstarz.com , ...

[ralle14]

So the guy has been playing for 8 months and has no clue that he can't withdraw his first big win. If they don't want to give him his winnings they should atleast give back his deposit.

so the player created multiple accounts & used fake details for bonuses? all the casinos do the same, nothing to see here. don't break the T&C and you will be fine

The user said he wasn't using any bonuses. Not all casinos ask for documents, legit bitcoin casinos won't ask for things like that and some casinos would let you have more than one account.

[gooter]

Bitstarz have always paid me

I won some big wins on their games

they have the best customer service

[goxcraft]

Bitstarz have always paid me

I won some big wins on their games

they have the best customer service

Said shill poster of Bitstarz

[buwaytress]

Once we get the false regulatory assumptions aside, this is yet another example of how casinos cherry pick when to enforce ToS. Detection systems, KYC, etc. should be done at the beginning, especially at the depositing stage. I'm pretty sure the majority of casinos who do this would otherwise be happy to accept losing wagers of multiple account holders.

Deposits should be returned. If winnings are forfeited, fair enough, for breaking the rules. Even their own ToS only gives them the right to reclaim, not confiscate a valid deposit.

[piloder]

Bitstarz have always paid me

I won some big wins on their games

they have the best customer service

Looks like bitstarz is creating multiple bitcointalk account to just post positive review about themselves here LOL

I don't think that player have won those amount just from bonuses he might have claimed there before. Why don't you guys just close accounts that are linked with same IP/browser even before they start to play or just block registration of new account from same IP.

[CaVO32]

in the real world the kyc is almost zero! people come in play and go if the winining is of any size at all over a certain amount automatically they only pay once they pull all taxes and other crap out and if you have valid id!
if you pay to play your playing with their rules! legal or not you are paying to play in their house!
i am not saying that it is right or legal but what i am saying is it is their house rules!
try and change them is like pissing in the wind

[spngebob]

Once we get the false regulatory assumptions aside, this is yet another example of how casinos cherry pick when to enforce ToS. Detection systems, KYC, etc. should be done at the beginning, especially at the depositing stage. I'm pretty sure the majority of casinos who do this would otherwise be happy to accept losing wagers of multiple account holders.

Deposits should be returned. If winnings are forfeited, fair enough, for breaking the rules. Even their own ToS only gives them the right to reclaim, not confiscate a valid deposit.

Almost every fiat casino has rule like this and they won't ask you to provide any kind of document on deposit but they will ask you when you try to withdraw.
Speaking about bitcoin gambling sites - i agree with stunna:

This type of behaviour has no place in bitcoin gambling

Bitcoin casinos shouldn't request personal information and if they do we can always find bitcoin casino which won't ask you to provide such info.

[Joel_Jantsen]

Despite of the warnings and awareness,there will always be player who will continue to play at these casinos.That's how these casinos are still alive and making profits by targeting the newbie bitcoin gamblers.Paid blogs and fake promos lures these newbies to blindly trust the casino without doing a research.They get scammed and casinos always make up bullshit like above to cover themselves up.Not only bitstarz we have bunch of other casinos like bitcasino.io doing the same.

[rortan75]

I am not the big fan of casinos gambling. At least they should give him his winning.

[eking657]

If they weren't a scam, they would at the very least let him withdraw his initial deposit and close his account(s)

In my opinion, this wouldn't even be enough to not call them a scam.

If your accepting bitcoin only (or crypto only) the whole point would be that there aren't any KYC's, players like to remain anonymous, especially given the fact that they don't have a license (a real license anyway - that make them carry out KYC checking)

On top of that, which is something that really irritates me, is this - if your giving out a bonus/faucet/free money - whatever! that can get you (the casino) in a financial mess, DONT OFFER IT!!!!
But to offer a bonus, and then state that they opened multiple accounts is retarded. If you don't offer those bonus', what would be the point of opening multiple accounts?

BitStarz - Pay the guy his initial deposit! If you don't, I don't think anyone on here will take you seriously from this point on.

[adaseb]

Basically they aren't the only scammy bitcoin gambling site to do this. They know that 99% of people won't submit their passport, drivers license, proof of residency to any small/mid Bitcoin gambling site where it could be resold on black market.

So they add a clause to their terms and agreements and most people don't read those terms and agreements and gamble anyways. And this way if the casino doesn't want to pay out the winnings, they just ask for KYC because they know that most people won't provide that info due to security reasons.

[AmoreJaz]

what i do with my money is my responsibility! and if i am so careless and wreckless to try and screw others out of their cash and it goes bad then the only person i have to blame is myself! self responsibility over your own funds is pretty much how the world goes! not many people will cover other peoples gambling loss.

[actmyname]

what i do with my money is my responsibility! and if i am so careless and wreckless to try and screw others out of their cash and it goes bad then the only person i have to blame is myself! self responsibility over your own funds is pretty much how the world goes! not many people will cover other peoples gambling loss.

That is a shit way of thinking. It's literally victim-blaming those that got scammed. If you were cheated out of money by being deluded, part of the fault is with you, that I agree with. But blaming solely yourself?So then should we build an economy based on who the best scammers are and reward them for valiant (hah, irony) efforts?

[cwil]

I won ~60 BTC there, but it was some time ago, around when they first opened.  If I remember right, they paid out 20 BTC, then quoted their T&C stating that they could only pay out 20 BTC per week and I played and lost the other 40.  A 40 BTC win on Endorphina's Safari was advertised on their site still last time I checked.  I was not asked to go through KYC at this time, I was using either a proxy or vpn, and I was never asked to fill out any personal information though I would have used false information if asked.

I don't think the Softswiss casinos were enforcing KYC as much at that point.  It seems like maybe mid-late 2015 is when both Softswiss and the casinos that were on the bitcasino.io platform is when the KYC stuff started being enforced often.  I have no first hand knowledge of this myself, but I've heard some people on this forum might be able to provide the commonly requested information for a KYC check, such as a scanned ID, utility bill, and a selfie holding said information.  They might even be willing to provide custom documents with whatever name you choose for a reasonable fee.  I've heard that Softswiss casinos will often allow cashouts if the documents are good, but bitcasino.io/vegascasino.io often won't.  I can say that Softswiss casinos all follow nearly the same rules, and if you win less than 1 BTC you'll probably be okay withdrawing without KYC.  I'm pretty sure they always require KYC if you accept a bonus and profit.

Overall, I'd recommend FortuneJack at this point.  They have most of the same game providers as Softswiss (to include Softswiss games) but rarely pull the KYC bullshit.

[buwaytress]

I won ~60 BTC there, but it was some time ago, around when they first opened.  If I remember right, they paid out 20 BTC, then quoted their T&C stating that they could only pay out 20 BTC per week and I played and lost the other 40.  A 40 BTC win on Endorphina's Safari was advertised on their site still last time I checked.  I was not asked to go through KYC at this time, I was using either a proxy or vpn, and I was never asked to fill out any personal information though I would have used false information if asked.

I don't think the Softswiss casinos were enforcing KYC as much at that point.  It seems like maybe mid-late 2015 is when both Softswiss and the casinos that were on the bitcasino.io platform is when the KYC stuff started being enforced often.  I have no first hand knowledge of this myself, but I've heard some people on this forum might be able to provide the commonly requested information for a KYC check, such as a scanned ID, utility bill, and a selfie holding said information.  They might even be willing to provide custom documents with whatever name you choose for a reasonable fee.  I've heard that Softswiss casinos will often allow cashouts if the documents are good, but bitcasino.io/vegascasino.io often won't.  I can say that Softswiss casinos all follow nearly the same rules, and if you win less than 1 BTC you'll probably be okay withdrawing without KYC.  I'm pretty sure they always require KYC if you accept a bonus and profit.

Overall, I'd recommend FortuneJack at this point.  They have most of the same game providers as Softswiss (to include Softswiss games) but rarely pull the KYC bullshit.

To be honest, I doubt that casinos or even operators like Softswiss perform KYC strictly because of regulatory necessity. I think the early platforms were vulnerable to exploit and this gave cause for ridiculous post-deposit insertions of KYC.

The problem with going on recommendations like "rarely pull the KYC bullshit" is that, you could end up being the unlucky one. As long as you are not willing or able to comply with KYC, simply stay away from any site that even has a whiff of it in their ToS. As long as you are not willing or able to comply with any term or condition, stay away.

But to reiterate the point, no ToS can justify a site being unscrupulous. Taking someone's money is stealing, no matter who the person is or what they did.

[game-protect]

If the player created several accounts with the same IP address and browser (as Bitstarz claims),  then their system detected this right from the start.

Bitstarz let him play over months with several accounts and therefore accepted his behaviour and has no right to suddenly complain after the player won a nice amount. This is called customary law!

It is against all existing law to say as long as you lose it is o.k. to breach our ToS, but as soon as you win it is not o.k.!

[Trayber]

I won ~60 BTC there, but it was some time ago, around when they first opened.  If I remember right, they paid out 20 BTC, then quoted their T&C stating that they could only pay out 20 BTC per week and I played and lost the other 40.  A 40 BTC win on Endorphina's Safari was advertised on their site still last time I checked.  I was not asked to go through KYC at this time, I was using either a proxy or vpn, and I was never asked to fill out any personal information though I would have used false information if asked.

I don't think the Softswiss casinos were enforcing KYC as much at that point.  It seems like maybe mid-late 2015 is when both Softswiss and the casinos that were on the bitcasino.io platform is when the KYC stuff started being enforced often.  I have no first hand knowledge of this myself, but I've heard some people on this forum might be able to provide the commonly requested information for a KYC check, such as a scanned ID, utility bill, and a selfie holding said information.  They might even be willing to provide custom documents with whatever name you choose for a reasonable fee.  I've heard that Softswiss casinos will often allow cashouts if the documents are good, but bitcasino.io/vegascasino.io often won't.  I can say that Softswiss casinos all follow nearly the same rules, and if you win less than 1 BTC you'll probably be okay withdrawing without KYC.  I'm pretty sure they always require KYC if you accept a bonus and profit.

Overall, I'd recommend FortuneJack at this point.  They have most of the same game providers as Softswiss (to include Softswiss games) but rarely pull the KYC bullshit.

Your post is pretty spot on til the end. FortuneJack pulls other bullshit such as enforcing a 5x wagering requirement on a cash deposit. That is without using any bonus and purely your money to gamble with they require this ridiculous clause. That is a casino that cannot be trusted. Imagine you put in $100 win $500 right away and want to cash out. Not so with them, you must turn over that $100 5 times often causing the player to lose a decent amount back. That is rogue bullshit and no player should put up with such terms.