demkd
|
|
May 21, 2013, 03:27:12 PM Last edit: May 22, 2013, 01:53:31 PM by demkd |
|
demkd; 1 unit; paid as guest on feb04; walletbit confirmed; no tracking ; no order number; no email; nochina
|
|
|
|
jovicastmn
Newbie
Offline
Activity: 38
Merit: 0
|
|
May 21, 2013, 03:39:11 PM |
|
jovicastmn; 1 unit; paid from waletbit balance on feb02; walletbit all confirmed; no tracking ; no order number; no email; no info on asic store; tickets status (feb08): being procesed
|
|
|
|
ProfMac
Legendary
Offline
Activity: 1246
Merit: 1002
|
|
May 21, 2013, 03:43:51 PM |
|
ProfMac; 1 unit; paid in Bitcoin on Feb 18; walletbit confirmed; no tracking; order number 21xx; email confirmation from both.
|
I try to be respectful and informed.
|
|
|
rudrigorc2 (OP)
Legendary
Offline
Activity: 1064
Merit: 1000
|
|
May 22, 2013, 12:48:25 AM |
|
first post updated. trade in costumers that want to add, please add.
|
|
|
|
TheJamesFund
Newbie
Offline
Activity: 51
Merit: 0
|
|
May 22, 2013, 05:09:22 AM |
|
I ordered a few units myself and it seems like I am not alone from reading everyones post here.
I order my units on Feb 18, 2013. Paid Wallet Bit and got confirmation of payment No Tracking Order Number 3XXX Received Receipt confirmation both from Walletbit and Avalon.
Since then...... 1. I have Emailed them 3 times. 2. Went to web page for support 6 times with new Tech support ticket 3. Sent USPS tracking hard copy to Albany New York USPS Tracking/Delivery Confirmation says they received my letter. 4. I called the direct number and left messages. His work and cell 380-115-6072 and 347-370-9069 5. I have logged in to the website daily to see any updates.... so far nothing.
NO NEWS IS GOOD NEWS..... yeah.
|
|
|
|
SolarSilver
Legendary
Offline
Activity: 1112
Merit: 1000
|
|
May 22, 2013, 07:53:12 AM |
|
Since then...... 1. I have Emailed them 3 times. 2. Went to web page for support 6 times with new Tech support ticket 3. Sent USPS tracking hard copy to Albany New York USPS Tracking/Delivery Confirmation says they received my letter. 4. I called the direct number and left messages. His work and cell 380-115-6072 and 347-370-9069 5. I have logged in to the website daily to see any updates.... so far nothing.
So basically you started stalking Yifu? :-) I can see how Avalon got an avalanche of support emails and tickets that they can't work through anymore... If there are 6 fold duplicates. Bringing in a dedicated support guy that deals with this should take the burden off Yifu...
|
|
|
|
Raize
Donator
Legendary
Offline
Activity: 1419
Merit: 1015
|
|
May 22, 2013, 05:39:45 PM |
|
Raize; not specifying unit count; paid as guest on feb18; walletbit confirmed; no tracking; no order number from Avalon; no email;
More info in my sig.
|
|
|
|
d-posseeee
Newbie
Offline
Activity: 22
Merit: 0
|
|
May 22, 2013, 08:39:02 PM |
|
d-posseeee; 1 unit; paid from walletbit balance on Feb 18; walletbit confirmed; no tracking number; order number 18XX as guest;after i opened a Ticket on Walletbit i got email confirmation from walletbit and avalon but without my Contact informations (adress, email, Tel.)
|
|
|
|
d-posseeee
Newbie
Offline
Activity: 22
Merit: 0
|
|
May 22, 2013, 08:58:04 PM |
|
D-posseeee; Avalon Icarus for Trade In was lost/stolen by DHL: I send a registered Mail with all Paperwork(consignment dokuments, criminal complained, international inquiry, and copys of all my Mails and opened Tickets to Mr Chen in China, no answer or mails
|
|
|
|
Keninishna
|
|
May 22, 2013, 09:24:00 PM |
|
01BTC10; 1 unit; paid as guest on feb03; walletbit confirmed; no tracking ; no order number; no email;
same here
|
|
|
|
rudrigorc2 (OP)
Legendary
Offline
Activity: 1064
Merit: 1000
|
|
May 23, 2013, 06:15:57 AM |
|
you all should update your shipping address and phone number
|
|
|
|
Wayne_Chang
|
|
May 23, 2013, 06:21:42 AM |
|
Wayne_Chang; 2 units; paid from walletbit balance on Feb 18; walletbit confirmed; no tracking; order number 13XX(listed in store); email confirmation from both walletbit and avalon
My shipping address is China.
|
|
|
|
tucenaber
|
|
May 23, 2013, 11:44:55 AM Last edit: May 23, 2013, 01:59:40 PM by tucenaber |
|
tucenaber; 10 trade-in Icarus units; delivered and signed by Mr. Chen 4/22/2013; no tracking ; no order number; no email;nochina
EDIT: added nochina
|
|
|
|
Vicus
|
|
May 23, 2013, 01:02:58 PM |
|
you all should update your shipping address and phone number
How I can update anything, if I can't see my order on order list? I'm already opened tickets, emailed to Yifu, ngzhang, info@... What else I can do?
|
|
|
|
Vicus
|
|
May 23, 2013, 01:08:53 PM |
|
Someone, posted early on this forum, that have direct contact with Yifu by phone and skype. Can that person do a favor and ask, what should do ppl, who ordered as guest and can't see anything at order page and can't change/add phone number, especially if he in first line and received letter "no phone number cannot send". I'm suppose all Feb.2 orders will be "problematic" and will be served in last queue, after all other units shipped.
|
|
|
|
bennybong
|
|
May 23, 2013, 01:18:21 PM |
|
bennybong; 2 units; paid in BTC on feb18; walletbit confirmed; no tracking ; order numbers #236x #238x; all confirmations received shows as processing in account page;
|
|
|
|
rudrigorc2 (OP)
Legendary
Offline
Activity: 1064
Merit: 1000
|
|
May 23, 2013, 03:21:20 PM |
|
you all should update your shipping address and phone number
How I can update anything, if I can't see my order on order list? I'm already opened tickets, emailed to Yifu, ngzhang, info@... What else I can do? If you have you login and its empty you should update the shipping address and phone number to match your order just because it is the only thing you can do.
|
|
|
|
Vicus
|
|
May 23, 2013, 03:28:02 PM |
|
you all should update your shipping address and phone number
How I can update anything, if I can't see my order on order list? I'm already opened tickets, emailed to Yifu, ngzhang, info@... What else I can do? If you have you login and its empty you should update the shipping address and phone number to match your order just because it is the only thing you can do. Already did it long time ago. In fact there are 2 orders with different address/person...
|
|
|
|
iammagicmike
|
|
May 23, 2013, 05:36:56 PM |
|
Ordered 18FEB2013
Order #60XX
Ordered QTY=1 unit
paid in bitcoin
|
It's only after we've lost everything that we're free to do anything.
LTC: LPGSryKuT2BaEcDBg6VWHwusXj5N8ynu3M
|
|
|
darkip
|
|
May 23, 2013, 08:06:01 PM |
|
Destination of mine is the UK
|
|
|
|
|